9 Assistant Front Office Manager Jobs in Spartanburg, SC
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Spartanburg Marriott is Hiring an Assistant Front Office Manager Near Spartanburg, SC
- Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage.
- Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution.
- Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget.
- Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications.
- Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.
- Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.
Will serve as manager on duty as required. - Accountability: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees.
- Communication skills are utilized a significant amount of time to interact with others; customers, employees and third parties.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions and training
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities are used often. May be required to work nights, weekends, and/or holidays.
Job Summary
Full Time
$38k-52k (estimate)
01/04/2024
04/04/2024
spartanburgmarriott.com
<25
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Front Office Manager job description and responsibilities
Prioritize and delegate daily work responsibilities to front desk staff.
04/18/2022: Gary, IN
Train and guide front desk staffs to provide quality customer services.
02/02/2022: Casper, WY
Assistant Front Office Managers monitor front desk operations and supervise front office employees.
03/23/2022: Savannah, GA
The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.
01/24/2022: Rockford, IL
Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.
02/14/2022: Omaha, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Front Office Manager jobs
Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.
04/08/2022: Nashville, TN
Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.
01/19/2022: San Bernardino, CA
Gain relevant office management experience.
02/24/2022: San Diego, CA
Become proficient with Microsoft Outlook, Excel and Word.
03/17/2022: Saginaw, MI
Candidates who has a superior attention to detail whp can contribute organizational and communication skills to support the smooth and efficient functioning of an office can be an edge when applying for Assistant Front Office Manager role.
01/27/2022: San Bernardino, CA
Step 3: View the best colleges and universities for Assistant Front Office Manager.
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