JOB DESCRIPTION: OFFICE SPECIALIST

JOB PURPOSE:

The office specialist performs fundamental roles that supports the Spartan Orthopedic Institute (SOI) team in providing standardized and high-quality care. These include but are not limited to various clerical duties such as processing forms, checking patients in and out, answering telephone, taking messages, collecting copays, collecting balances, faxing documents, scheduling appointments, and scanning documents. Promotes good customer relations while maintaining an orderly environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILTIES

1. Philosophy a) Supports the SOI’s ideology, mission, goals, and objectives

2. Communication a) Communicates effectively and professionally with patients, visitors, physicians, vendors, and co-workers b) Interacts with in a positive, respectful, and considerate manner

3. Financial Practices a) Uses facility resources appropriately and avoids wasteful practices

4. Safety/Risk-Management Program a) Adheres to safety policies and procedures in performing job duties and responsibilities

5. Duties a) Exhibits an understanding and commitment to maintaining a friendly and welcoming environment that assures all customers including patients and clients, physicians, physician office staff and attorneys are treated with dignity and respect Ensures the daily charges are posted accordingly and the financial batch is balanced and completed per protocol. At the end of the workday the batch sheet is placed in the drop box

SKILLS AND QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each of these tasks satisfactorily.

1. Education: High school graduation or GED or one year of related experience and/or training or an equivalent combination of education and experience.

2. Language Ability: Able to read and comprehend simple instructions, short correspondence, or memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of the structure and content of the
English language including the meaning and spelling of words, rules of composition, and grammar. Spanish speaking is welcomed, but not required.

3. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

4. Computer Skills: Basic computer skill and operational knowledge are required. Knowledge of Excel, Word and Power point are required.

5. Personal Skills: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing,
Professionalism, Quality Focus. The ability to work well under pressure.

.

WORKING CONDITIONS:

1. Walks throughout the clinic occasionally.
2. Sits on a hard or cushioned chair frequently.
3. Lifts to 40 pounds to and from all levels (floor, waist, shoulder, overhead) on an occasional basis.
4. Carries up to 20 pounds occasionally throughout the clinic.
5. Bends, twists, squats, and kneels occasionally.
6. Reaches up to 2 feet overhead/in front of oneself on a frequent basis.
7. Near-visual acuity with color perception to view computer screen and decipher fine print.

8. Manual dexterity adequate for utilizing a keyboard and calculator and processing paperwork.
9. Ability to adapt to simultaneous, multiple, and varied stimuli.
10. Auditory acuity for hearing telephone conversation.
11. Clear speaking voice to communicate effectively.
12. Be able to handle stressful, uncomfortable situations.

Join our team as an Office Specialist and contribute to our mission of providing exceptional customer support in a dynamic office environment. Apply today!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Saint Augustine, FL 32092: Relocate before starting work (Required)

Work Location: In person