If you’re good at what you do you can work anywhere, but if you want to learn how to be the BEST at what you do, come work at Spartan.

As an Emergency Response Coordinator, you are responsible for assessing the fire damage, explaining the restoration process, and answering any questions the property owner may have. You are professionally representing the company’s mission, vision, and values while remaining compassionate and considerate of the customer’s situation in the areas south of Spotsylvania.

Spartan Emergency Water Removal is a USMC Disabled Veteran owned and operated company specializing in water, fire, mold, storm, and reconstruction services and proudly serving residents of Northern Virginia, Fredericksburg, Richmond, and surrounding areas. Prior service members and spouses are encouraged to apply.

Responsibilities

• Focus on customer care and securing project opportunities for emergency and restoration services.
• Provide assistance, guidance, and resources to customers while strategically soliciting business for our restoration services.
• Collaborate directly with local emergency response agencies and private entities to support the overall mission.
• Coordinate emergency response crews.
• Seek opportunities for additional branding.
• Grow relationships with the fire and rescue community and insurance adjusters.

Qualifications

• Valid Driver’s License
• Must be able to pass a pre-employment drug screen and background check.
• Ability to lead and communicate during stressful times with strong interpersonal and customer service skills.
• High stress tolerance and the ability to work under pressure while managing a crisis.
• The ability to speak well when interacting with the customer or others.
• Must be considerable and have compassion.
• 3-5 years of sales experience (preferred)
• Ability to be on call 24/7 for emergency events.
• Experience in Restoration, Fire and Rescue, EMS, Military, Customer Service, Insurance, or Construction.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Extended hours

Ability to Relocate:

• Richmond, VA: Relocate before starting work (Required)

Work Location: On the road