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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MANAGER, CUSTOMER SUPPORT (STARLINK)
This role is a key leadership position within the Starlink Customer Operations organization, with responsibility for weekday or weekend operations at the Redmond, WA facility. This role will be responsible for leading both the day-to-day customer operations onsite, while also driving the necessary strategic projects and process improvements to take the organization to the next level and respond to the evolving needs of the business.
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIREMENTS:
COMPENSATION AND BENEFITS:
Pay range:
Manager, Customer Support: $110,000.00 - $140,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
Full Time
$109k-142k (estimate)
05/02/2024
05/20/2024
spacex.com
MIAMI, FL
3,000 - 7,500
2002
Private
JESSE MEDINA
$1B - $3B
Durable Manufacturing
SpaceX is an aviation and aerospace company that designs, manufactures and launches rockets and spacecraft.
The following is the career advancement route for Manager, Customer Support (Starlink) positions, which can be used as a reference in future career path planning. As a Manager, Customer Support (Starlink), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Support (Starlink). You can explore the career advancement for a Manager, Customer Support (Starlink) below and select your interested title to get hiring information.