Overview

SP is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

The Applications Quality Assurance organization provides a wide range of QA services for the company’s business applications. The services include: System Development Life Cycle (SDLC), test planning, test preparation, manual and automated test execution, and defect management. This position will also assist in Performance Monitoring, System Monitoring, and User Acceptance testing. 

The Quality Assurance Analyst will work on a daily basis with IT team members, business owners (Product Owners), field employees, consultants and vendors.

What we offer

• Health Insurance, Vision, and Dental
• 401(K) Match Program with immediate match
• Short-Term and Long-Term Life Disability
• Life Insurance
• Paid time off, including vacation, mental health, sick and holidays
• PayActiv - On-demand pay for the money you have already earned.
• Fantastic opportunities for career growth
• Hybrid working model
• A knowledgeable, high-achieving, experienced team 
• Learning opportunities through our internal training program, SP University
• A diverse company that cares about inclusion, innovation and the environment. Visit www.spplus.com to learn more
• A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

Responsibilities

• Responsible for all levels of testing: system integration, user acceptance, and regression.
• Responsible for test management, regression testing, design, test automation, performance and reporting using the Azure DevOps tools suite. 
• Responsible for testing multiple complex projects ranging from small to large.
• Responsible for assisting Software Development in debugging and defect resolution for both internal and external applications. 
• Must maintain an excellent business owner relationship and for some projects be asked to clarify requirements to complete testing.
• Responsible for documenting and reporting issues and resolution. 
• Must be familiar with PCI and Sarbanes-Oxley compliance.

Qualifications

• Associate degree with 3 to 5 years business experience directly related to the responsibilities.
• At least 4 years of experience in a QA environment, with a proven technical understanding of Microsoft platforms, application development, and web application environments.
• Must be experienced in test engineering concepts including testing principles and concepts, building a test environment, tracking defects and communicating testing status. 
• Demonstrated work experience with automated, regression and stress testing.
• Preferably experience with Postman, Azure DevOps, API testing.
• Excellent customer service skills. Demonstrated written and verbal communication skills.
• Demonstrated success in managing customer requirements or demands
• Proven ability to perform multiple tasks simultaneously.
• Excellent attention to detail.
• Ability to work both individually and as a team member.

SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location