Southwestern University, located in Georgetown has an immediate opening for an Accounts Receivable Specialist position. This position is responsible for receipt of payments to Southwestern University from all sources and provides customer service in all areas for student accounts. This position also performs other general accounting functions such as reconciliations, data entry, and daily processing and reporting. This is a full-time, fully benefited, non-exempt position who reports to the Assistant Controller.

Primary Duties:

• Provide excellent customer service when assisting parents and students with on-going student account questions, payments and refunds on accounts, pirate buc$ payments or transfers, bookstore vouchers, third party payments (VA, Rehab., scholarships, 529 plans, Texas tomorrow, and more), payment plans, holds and collections questions, and other general questions both in person or via telephone, email, and texts.
• Generate and reconcile daily morning and evening reports.
• Perform Journal Entry data input and electronic filing.
• Assist in processing tuition bills on a semester basis, including regular Southwestern University tuition and all other study abroad and exchange programs. Billing process includes creating and adjusting all charges on student accounts at proper times throughout the semester and ensuring accuracy.
• Work closely with the Registrar’s Office and Financial Aid Office during pre-registration each semester, including putting student accounts on hold when balances are owed or students are graduating.
• Responsible for working closely with Financial Aid and Registrar to ensure that financial aid, scholarships and VA payments are accurate and student account balances are clear prior to the start of each semester.
• Provide daily cash receipts, process student refunds, and perform data entry for student accounts, Robertson Center, Library, Box Office, traffic tickets, dorm damages, gifts, faculty/staff, and electronic health claim payments.
• Provide petty cash and check cashing services for faculty, staff, and students, including filing and maintaining supporting documentation.
• Responsible for making calls and sending emails and texts to students and parents on past due accounts in coordination with financial aid to determine how payment will be made, documenting these conversations, and resolving the outstanding account balances.
• Ensure all financial aid payments and scholarships balance with student account and reconciliation of student accounts to the general ledger accounts.
• Maintain, record, replenish, and reconcile on a monthly basis the petty cash fund.
• Prepare, ensure accuracy, and email monthly statements to current students and inactive student accounts on a regular basis based on published schedule.
• Assist with the preparation of 1098Ts and other information as necessary.
• Assist with monthly balancing of student accounts, student loans, Texas Tomorrow Fund payments, ESCI loan balances for Southwestern University loans, and Perkins Loans.
• Assist Emergency Cash Advances issued to students, including contacting the students, preparing payments and collecting receipts.
• Work in partnership with the other Accounts Receivable Specialist in the performance of day-to-day operations
• Reconcile accounts for students that graduate and withdrawal to ensure accuracy, and refund balances when necessary in a timely manner.
• Ensure past due accounts are turned over to collections in a timely manner.
• Record dorm damages and any adjustments on student accounts as needed.
• Assist with year-end data entry and month-end procedures.
• Perform other duties as assigned.

Position Requirements:

Educational:

• High School diploma or equivalent.

Job related experience and skills:

• One-year office/clerical and cash handling experience.
• Commitment to providing outstanding customer service in person (as the “front desk” of the Business Office) as well as outstanding telephone and email etiquette and listening skills.
• Demonstrated prior experience using computers and possess excellent software skills that include Gmail, Google Docs, Adobe Acrobat, Word, and Excel.
• Excellent oral, written, and interpersonal communication skills.
• Excellent organizational skills and the ability to handle multiple tasks with a keen attention to detail.
• Ability to analyze data and reconcile accounts with limited supervision.
• Ability to be meticulous and work toward strict deadlines to meet reporting and processing needs.
• Excellent conflict resolution skills and an astute problem-solving ability.
• Flexibility regarding changing priorities.
• Possess the applications of tact, diplomacy, sensitivity, and confidentiality.
• Ability to prioritize tasks including handling, concurrently, telephone inquiries regarding student tuition statements to parents and students, student customers, and staff/faculty customers.
• Ability to attend work consistently and maintain a regular work schedule.
• Possess basic spelling, grammar, punctuation, proofreading, and drafting skills.
• Ability to work both independently and as a member of a team.
• Ability to establish, maintain, and accurately file alphabetically and numerically.
• Ability to read, understand, and follow written and verbal instructions.
• Ability to adhere to the University’s system of internal accounting and other administrative management controls.
• Demonstrated leadership skills, including a strong work ethic.
• Willingness to adhere to the University’s core values.
• Have knowledge, understanding, and acceptance of cultural differences and the diversity within the campus and community.
• Understanding and commitment to a liberal arts education, including the ability to relate to a liberal arts faculty and students.
• Ability to work in a typical office environment, with or without accommodations.

Preferred Position Requirements:

Educational:

• Some college or equivalent work experience.

Experience:

• Three years office/clerical experience including dealing with customers.
• Possess basic accounting skills.
• Experience working in a University environment.

Job related skills:

• Prior Experience with specific computer software such as Datatel and Transact.

Southwestern University offers competitive salary and benefits including health, dental, life, long term disability, retirement, paid holidays, vacation, sick leave, under graduate tuition assistance for yourself and your dependents, access to athletic facilities, free parking and discounted meal rates. Southwestern University is a selective, undergraduate institution committed to a broad-based liberal arts, sciences, and fine arts education. Southwestern University is deeply committed to fostering a diverse educational environment and especially encourages applications from members of groups traditionally under-represented in academia. For information concerning the University, visit our Web site at www.southwestern.edu.

To apply: The University will only accept application materials through Interfolio at apply.interfolio.com/125218. Interested persons must submit a letter of interest, resume, the name and contact information of three professional references, and salary expectation. Email and paper applications will not be accepted. Only completed applications will be reviewed by the Search Committee. The Committee will review all completed applications until the position is filled. All offers of employment are contingent on successful completion of the University’s Background Check Policy process. EOE/M/F