Our group specialty practice is seeking an experienced medical front desk professional to join our team. This position is located at our Peoria office. Responsibilities include:

- Participate in the morning huddle with the clinical team to get organized for the day

- Check patients in and out / collect co-pays / update demographics as needed

- Obtain consent forms from patients at check-in

- Present Treatment Plans and Financial Estimates

- Schedule patients for future appointments at check-out

- Submit verification of benefits and/or pre-authorization requests as needed throughout the day

- Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed

- Request referrals from other providers when required for upcoming appointments

- Scan/upload documentation to patient charts throughout the day

- Assist with records requests and other administrative duties as required

The successful candidate will possess:

Minimum 3 years in a medical office front desk environment

Experience presenting and explaining insurance coverage and financial responsibility to patients

Ability to project a confident, professional image in person and on the phone

Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging

This position is full-time; office hours are currently Monday through Thursday, 30-40 hours per week. Hourly rate based on skills and experience. Vacation and paid time off available after completion of applicable waiting periods.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid sick time
• Paid time off

Schedule:

• No weekends

Work setting:

• In-person
• Private practice

Experience:

• Medical Front Desk: 3 years (Required)

Work Location: In person