The SSBG Case Manager is responsible for serving consumers through the Social Services Block Grant (SSBG). This position is accountable to the Homemaker Program Coordinator.

Position Responsibilities:

• Develop care plans for DHS clients and conduct reassessments every six months for each SSBG client to determine eligibility, reestablish the need of the protective service case, the level of care required, and/or changes in status.
• Seamlessly locate, coordinate, and ensure the provision of both emergency and long-term client-centered services and resources to clients referred by APS.
• Make and submit recommendations to Homemaker Program Coordinator regarding delivery of services, and/or client issues, etc.
• Maintain documentation of assessments, services provided and clients’ progress.
• Coordinate services with other agencies and/or groups in an effort to fully utilize all resources available to assist clients.
• Accompany SSBG and SWHRA staff on home visits whenever there are issues or concerns that need to be addressed as approved by the Homemaker Program Coordinator.
• Responsible for conducting all SSBG specific training.
• Assisting with all Homemaker Program training.
• Travel as required to perform assessment and monitoring activities.
• Maintain accurate and timely documentation of all work related activities in an organized and confidential manner to ensure compliance with DHS and Licensure guidelines.
• Establish and maintain effective working relationships with clients, family members, service providers, co-workers, the public, and agencies, including but not limited to DHS, AAAD, and MCO’s.
• Perform other duties as required by the Homemaker Program Coordinator.

Qualifications, technical skills, experience, and knowledge required for this position include:

• Graduation from an accredited four year college or university with a B.A. Degree preferred in health or social service field or equivalent work experience and education to perform required duties.
• Minimum one year of experience in social services, gerontology, or related field.
• Knowledge of local and regional service providers for elderly and disabled adults
• Strong organizational, interpersonal and decision making skills
• Knowledge of federal and state regulations governing the delivery of services to the elderly and disabled
• Skilled and proficient in the use of Microsoft Office and data entry.
• Skilled in written and verbal communications.SWHRA is an Equal Opportunity Employer

This position offers TCRS State Retirement, State of TN Health Insurance, Dental, Vision, Life, LTD, State Holidays, and annual and sick leave. Applicant must possess a valid driver’s license and the ability to be insured at standard vehicle liability rates.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Henderson, TN 38340: Relocate before starting work (Required)

Work Location: In person