About us

Immediate Hire Opportunity! We are an independent, locally owned and operated company providing sales, service and products to commercial kitchen and laundry facilities in Sarasota and Manatee County areas.

Due to expansion, we are looking for dedicated, experienced installers and service technicians to repair, maintain, and install commercial dishmachines, manage inventory, and deliver product to our extensive and diverse customer base.

***Send resumes to j.hageman@swdishmachines.com***

Position: Field Service Technician

Job Description:

The Field Service Technician is responsible for the installation, maintenance and repair of commercial dishmachine and laundry equipment. The technician will be responsible for providing elite customer service in order to troubleshoot, diagnose and repair the equipment for our valued customers. This position requires a person who is willing to work hard, stay up-to-date on the latest technology and has a willingness to learn.

Core Duties & Responsibilities:

• Coordinates with Service Manager to assure consistency in our service strategy and execution.
• Properly installs, maintains, troubleshoots, diagnoses, and repairs commercial equipment.
• Provides elite customer service and professionally communicates the service needed to customers.
• Properly analyzes product usage to maintain customer inventory.
• Follows safe work practices and accident prevention procedures.
• Performs all duties in accordance with company policies and procedures.
• Supports operations through service and maintenance of company vehicles and equipment.
• Ability to handle physical workload as required. Ability to sit, stand, walk, kneel, bend. Ability to lift 50 lbs.
• Perform other duties as assigned.

Experience & Qualifications: Field Service Technician experience is preferred with the following skills and abilities. We will train the right person.

• Must have valid driver's license and clear driving record.
• High school diploma or GED.
• Education/experience in commercial equipment repair or related area is a plus.
• A customer-focused attitude, with a high degree of professionalism.
• Previous experience as a service technician in a commercial or industrial setting preferred.
• Knowledge of basic plumbing and electrical systems.
• Mechanically inclined, with the ability to use and understand basic tools.
• Ability to perform basic mathematical functions (addition, subtraction, multiplication, division).
• Ability to analyze, retain, and problem solve.
• Ability to handle customer inventory needs.
• Must have effective communication skills.
• Ability to function in a fast-paced environment with minimum supervision.
• Able to work on-call after hours, over weekends, and holidays when necessary.

Job Type: Full-time

Pay: $22.84 - $24.26 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Rotating weekends
• Year round work

Work setting:

• In-person
• Warehouse

Work Location: In person