• Provides education to patients and/or caregivers based on the individual needs assessment following the written DLC curriculum, and documents or assures appropriate documentation of education provided in EMR 100% of the time.
• Conducts educational follow-up with patients and/or caregivers based on DLC education curriculum; selects & completes, or assures completion, the correct follow-up encounter in EMR 100% of the time.
• Conducts diabetes self-management assessment and provides education appropriate to the patient's and/or caregiver(s) age, cognitive level and physical ability.
• Communicates accurately and effectively with physicians or other healthcare professional regarding patient progress with diabetes self-management skill development by phone or written communication. Assures DLC policy regarding written communication to referring physician is followed 100% of the time.
• Completes, or assures completion of, charges for patients within 24 hours of the chargeable service.
• Follows appropriate DLC computer down-time procedures for patient assessment, documentation of education, documentation of physician communication and charging for services when computer access is unavailable.
• Coordinates and conducts the Diabetes Support Group program assuring: speaker needs are met, attendee announcement letters are sent, refreshments are obtained & available, and the room is cleaned up after the program.
• Cross-trains to provide & properly document In-patient diabetes education and to serve as a resource to physicians or nursing staff to promote glycemic control. Knows and can provide guidance for the implementation of all In-patient glycemic control physician order sets and/or protocols used at TRHS.
• Keeps abreast of all pertinent federal, state and facility regulations, laws and policies as they presently exist and as they change or are modified.
• Understands and adheres to compliance standards as they appear in the Corporate Compliance Policy, Code of Conduct, and Conflicts of Interest Policy.
• Demonstrates age-specific skills as required by position.
• Offers suggestions on ways to improve operations of department and reduce costs.
• Attends all mandatory education programs.
• Improves self-knowledge through voluntarily attending continuing education/certification classes.
• Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
• Willing to cross-train in order to better assist co-workers and to provide maximum efficiency in department.
• Volunteers/participates on hospital committees, functions, and department projects.
• Manages resources effectively.
• Reports equipment in need of repair in order to extend life of equipment.
• Makes good use of time so as to not create needless overtime.

Job Summary