IN THIS ROLE...
You will supervise reception staff, help manage schedules, and work closely with the site manager. Other daily tasks include, helping patients, office administrators and third party vendors schedule various imaging studies, including mammography, ultrasound, CT, MRI, PET/CT, DEXA Scans, X-Rays, etc. You will answer incoming phone calls and follow up on appointment requests submitted online.

In many instances, you will be the first interaction with our practice for many patients and physician offices, and set the tone for offering them a superior experience in choosing Southtowns Radiology.

Your primary responsibilities will include:

• Developing a specific understanding of the exams and procedures offered at the offices.
• Accurately scheduling patients for exams in a timely fashion.
• Providing a pleasant interaction with patients and providers.
• Ensuring patient demographics and insurance information are complete and accurate.
• Developing a detailed understanding of health insurances and radiology procedures needed to complete the billing process.
• Completing tasks related to patient demographics and ordered imaging studies prior to the patient arriving for the exam.
• Working with the team as it relates to scheduling exams and the duties within the department.
• Proficiency on the computer systems used in the offices, specifically the RIS system.
• Understanding HIPAA and HITECH and following them completely.
• Using practice issued software and Google Suite, for office communication and remaining updated on information within the practice.
• The scope of the position may change as necessitated by business demands.

You must have knowledge of insurances, authorization procedures and general medical terminology. Supervisor/Management experience and medical office experience is required. The ideal candidate must be approachable, organized, and should be comfortable delegating tasks and problem solving while working in a high volume, fast paced environment.

You will be a successful candidate if you are highly organized, enjoy talking with people over the phone, are helpful and courteous, and are able to move between tasks quickly and efficiently.

WHO WE ARE...

At Southtowns Radiology, we are laser focused on offering our patients and referring providers an exceptional experience. As a partner in healthcare, we strive to provide personal support from the moment a call comes to our office, to a patient walking in the door for an appointment, to gentle guidance through a procedure, to providing prompt results read by our expert radiology team.

Each position in our practice is critical to this approach.

When you join Southtowns Radiology, you can expect to find a supportive team environment where growth and continued learning are fostered. You can expect that hard work and dedication will be rewarded with generous PTO, company supported health plans, and practice-facilitated community activities.

Our people are what makes us one of the Best Places to Work finalists in WNY - come join our team!!

WHEN YOU JOIN SOUTHTOWNS RADIOLOGY...
As a contributing member of our team, you can expect to receive:

• Paid time off, including 6 annual holidays
• Medical, dental and vision benefits with an employer contribution
• 401(k)
• Employer sponsored life-insurance

Job Type: Full-time

Pay: $23.00 - $26.70 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Extended hours
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Medical office management: 2 years (Required)
• medical imaging office: 1 year (Preferred)

Work Location: In person