EMS Computer Systems Analyst (Energy Management Systems)

JOB SUMMARY

This position is responsible for the administration, maintenance, monitoring, and support of the EMS Windows Server infrastructure utilized in the Energy Management Systems (EMS) department. The successful applicant will provide life cycle administration for Windows Server software and other activities to ensure the Windows Server software is on supported versions. This successful candidate will be a member of the EMS Infrastructure Team, performing Windows Server administration and patching. The successful candidate will work with a team of technology professionals to provide a highly reliable and available infrastructure for a real-time customer base.

JOB RESPONSIBILITIES

• Ensure servers are configured properly within active directory.

• Maintain security groups and remote access to the servers.

• Ensure Windows server and desktop patching is performed to meet EMS department policies and procedures.

• Schedule server reboots in a 24 x 7 x 365 end-user environment.

• Partner with others to help troubleshoot, identify and resolve production system issues.

• Coordinate with Windows Desktop administrators to troubleshoot issues related to global Windows systems changes.

• Perform tasks in a timely manner as required for the commissioning and decommissioning of physical and virtual Windows Servers.

• Provide technical support for Sarbanses-Oxley, NERC and SERC compliance.

• Participate in cross-team projects and other business needs.

• Maintain up-to-date list of Windows Servers and Windows desktops to ensure patching and other changes are implemented on all Windows systems.

• Lifecycle management of Windows Server operating systems.

• Work closely with network and endpoint security teams to ensure Windows systems are configured to meet EMS security guidelines.

• Perform Windows Server upgrade and configuration changes.

• Assist with server hardware troubleshooting and repairs.

• Participate in general and project meetings as requested.

• Ensure change management processes are followed.

• Provide written documentation as needed for new implementations, upgrades, and changes.

Experience & Education

• Degree in electrical engineering, computer science, MIS or equivalent experience

• Current Microsoft certifications a plus

Job Requirements

• Minimum 3 or more years of current Windows Server operating systems administration experience.

• Strong Windows Server troubleshooting skills.

• Experience with PowerShell.

• Experience patching Windows systems.

• Knowledge of VMware server virtualization technologies.

• Experience with Ivanti and Microsoft SCCM patching products preferred.

• Experience with network configuration on Windows servers.

• Experience with security practices and configuration of Windows servers.

• Knowledge of Dell hardware and iDRAC configuration and troubleshooting preferred.

• Experience with Windows Server licensing.

• Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley (SOX) and other federal regulatory compliance requirements.

Behavioral Attributes

• Self-motivated with attention to details, accuracy, and good follow-up skills.

• High degree of focus on team success.

• Excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.

• Demonstrates the ability to build and maintain relationships with team members and customers.

• Ability to learn, understand and apply new technologies.

• Effectively organize task, manage multiple priorities, and meet tight deadlines.

• Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Electric System.

• Exhibit initiative, follow-up, and follow-through

• Must have strong analytical, problem solving, and troubleshooting skills.

• Should be a student of technology and the business.

• Must have a customer focused attitude.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4746

Job Category: Data Analytics

Job Schedule: Full time

Company: Southern Company Services