Experienced Medical Receptionist - FLOATER Southern Vitreoretinal Associates (SVA) Medical Receptionist, under direction of the Front Office Manager, checks patients in and out. Responsible for ensuring the patient is checked in upon entering the building and verifying demographic information, insurance information, and collecting co-payments, and confirming the patient arrived for the correct date and time. The Medical Receptionist is responsible for checking patients out, collecting payment, scheduling follow-up appointments, and initiating and completing referral processes. This is a floating position that requires travel. The home office is in our Valdosta, GA location, and will travel to Tifton, GA once to twice a week, depending on the schedule rotation. Occasionally may be asked to travel to other locations (Tallahassee, FL and Albany, GA) when coverage is needed. Travel is reimbursed for both mileage and time.

Responsibilities include, but not limited to:

• Greets patients in a professional & courteous manner
• Answering & routing calls in a professional / courteous manner

POLICIES & PROTOCOLS

• Knowledge of types of appointments/scheduling protocols
• Scheduling Appointments
• Rescheduling appointments
• Cancelling appointments
• No-Shows
• Waitlists
• Reviewing Telephone Intake sheets
• Utilizing patient reminder system
• Checking in Patients
• Checking out Patients

REVENUE CYCLE

• Entering & Verifying demographics
• Entering & Verifying patient's insurance
• Scanning insurance cards
• Collection of Co-Pays, Deductibles and Co-insurance
• Patient Balances
• Collecting Care Credit Transactions
• High deductible protocol
• Checking Schedules 2 days in Advance
• Balance daily petty cash
• Balance daily cash drawer
• Balancing and posting of daily deposits
• Self-Pay Patients

ELECTRONIC HEALTH RECORD/PRACTICE MANAGEMENT

• Nextgen Competencies (previous experience with Nextgen not required, must have experience with other EMR/EHR)
• Documentation
• Knowledge on EMR Alerts
• Knowledge on Patient Portal

HOURS:

• Full-time, 40 hours per week
• No weekends

OTHER

• Comprehensive benefits package

Qualifications:

• Must have reliable transportation and valid driver's license
• Must be willing to travel to satellite offices when needed
• 2 years previous medical receptionist experience
• Must be able to lift 20 lb if necessary
• Prolonged periods of computer work and sitting

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday

Work Location: In person