By being the front line representative for office, this candidate will greet patients on phone and in person; schedule appointments; maintain records and accounts; assist the physicians, and ensure the efficient flow of the office.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.

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• Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.

• Facilitates communication between physicians and patients.

• Assists with calling in refills of medications.

• Ensures availability of treatment information by filing and retrieving patient records.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

• Protects patients' rights by maintaining confidentiality of personal and financial information.

• Maintains operations by following policies and procedures; reporting needed changes.

• Contributes to team effort by accomplishing related results as needed.

Job Type: Full-time

Experience:

• Receptionist: 1 year (Required)
• Knowledge in Medical Terminology (Perferred)

Education:

• High school or equivalent (Required)

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• eClinicalWorks: 1 year (Preferred)

Work Location: Multiple locations