Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose.

Since 1932, our people-centered strategy has defined us and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university.

And today, we're ready to expand our reach. All we need is you.

The opportunity

Student Involvement Staff Assistants provide high-quality customer service to the Southern New Hampshire University community.

Primary duties include monitoring shared department inboxes, responding to student inquiries, and forwarding all correspondence into the university’s customer relationship management tool (Unify).

In addition, the Staff Assistants may answer calls, assist students and staff, file, and schedule meetings.

Staff Assistants whether on campus or remote must, on occasion, be willing to work flexible hours, late nights, and weekends.

Student employees are essential in building community and supporting peers to find a sense of belonging at SNHU. This OSI Staff Assistant will specifically work with the Assistant Director of Online Honor Societies and complete tasks that are aligned with within the online honor society space.

• Monitoring / managing shared department inboxes
• Forwarding all correspondence into the university’s customer relationship management tool (Unify) and closing out the case in Unify.
• Greet visitors to the office (campus) or SNHUconnect (online), assisting with requests and questions.
• Assist with clerical duties which includes answering online honor society questions both via email and phone, data input, filing, sorting honor society regalia, attending to the SNHUconnect honor society pages, etc.
• Must be able to lift / carry approx. 25lbs. Campus driver approval will also be needed.
• Collaborates / works alongside the Assistant Director of Online Honor Societies, performing other duties as assigned.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply.

You might be just the person we're looking for.