Under general direction of the Chief Financial Officer leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables, and tracking/reporting to ensure project goals are met. Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issuing/risk management. The position identifies barriers to completion of tasks related to projects and recommends solutions to mitigate or eliminate them. Lead and drive the success of SoNE Health's value-based agreements by collaborating with various stakeholders to craft business cases, drive clinical and operation designs and manage process improvement initiatives.

Additional Essential Functions:

• A collaborative, strategic partner who actively identifies opportunities and takes action to build strategic relationships, provides advice that influence, strengthens, and achieve organizational goals, and clearly defines ownership, accountability, and reporting roles.
• Develops and monitors project plans related to large and complex projects and initiatives which includes gathering of requirements.
• Develops tracking and reporting tools related to projects which are shared with team members and management.
• Facilitates focus groups to include subject matter experts and project team meetings.
• Manages planning and implementation plans for identified projects.
• Collaborates with key stakeholders to define and interpret goals and metrics for performance and improvement activities related to projects. Develops and produces routine reports to communicate progress, issues, and resolution.
• Remains current in the field through literature review, networking and participation in appropriate conferences and meetings
• Establishes performance metrics; collaborates with the team to achieve departmental and corporate metrics.
• Provides project management skills to interdepartmental workflow processes within SoNE Health.
• Develops and maintains programs that bring value to SoNE Health physician practices. Evaluates, enhances, and monitors the business partner relationships related to these programs.
• Key staff resource to maintain/monitor all business partner relationships related to practice solutions programs.
• Assists with audits in coordination with the compliance department.
• Manage multiple complex, challenging projects simultaneously with deep understanding of multiple projects and relationships between projects.
• Serves as a key resource to administer and provide oversight to the SoNE MSSP ACO and Medicare programs.

Required Knowledge, Skills, and Abilities

• Demonstrated ability to act as a thought leader and operational expert for assigned areas.
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
• Demonstrated experience developing effective written communications, reports, and summaries.
• Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
• Ability to plan, organize, motivate, mentor, direct and evaluate the work of others.
• Ability to influence others.
• Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
• Expert knowledge of methods and techniques involved in project management initiatives.
• Knowledge of Lean, JIT, Six Sigma and/or Agile/Scrum techniques.
• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project, and Outlook.
• Knowledge of principles of business and management strategic planning, leadership development, and education techniques.
• Complete mastery of standard applications and project specific software. Able to learn new software with little to no instruction within a short timeframe and instruct others on its functionality.
• Ability to proactively assess projects for potential problem areas. Investigate, develop, and evaluate solutions to a wide range of very complex problems spanning across multiple projects.
• Competent in establishing processes, procedures, and tools in order to increase efficiency.
• Effectively manage and resolve very complex project issues and proactively plan to prevent such issues. Projects may have extensive cross functional impact and team organization.
• Capable of identifying and understanding complex problems, making decisions, exercising sound judgment, and formulating action plans proactively and collaboratively.
• Ability to manage multiple complex, challenging projects simultaneously with deep understanding of

multiple projects and interconnectivity between projects.

The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

QUALIFICATIONS AND COMPETENCIES:

EDUCATION: Possession of a master’s degree from an accredited university or bachelor's degree and at least 1 Project Management (PM) course required. AND,

PREFERRED EDUCATION:
Additional formal training in healthcare PM preferred.

EXPERIENCE: The equivalent of five to seven (4-7) years of full-time, professional level experience in business, or a related field in a health care setting.

CERTIFICATE: PMP or Six Sigma Green Belt Certification desired.

PHYSICAL AND MENTAL REQUIREMENTS:

The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently is required to walk, sit, and stand.
• Ability to transport and/or maneuver objects weighing up to 20 pounds.
• Busy work environment subject to frequent interruptions and shifting potentially conflicting priorities.

ADDITIONAL REQUIREMENTS:

As a condition of employment at SoNE Health, all employees must reside in New Hampshire, Rhode Island, Maine, Vermont, Connecticut, or Massachusetts.

For the safety and well-being of our employees, all employees are required to be fully vaccinated for influenza.