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PRIMARY PURPOSE OF JOB
Provides quality service and sells appropriate products via telephone to bank customers in an efficient and professional manner. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc.
This position may include nights and weekends.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS
KNOWLEDGE, SKILLS AND ABILITIES
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
CORE COMPETENCIES
Building Trust Interacting with others in a way that gives them confidence in ones intentions and those of the organization.
Customer Focus Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers and own organizations needs.
Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.
Applied Learning Assimilating and applying new job-related information in a timely manner.
Building Customer Loyalty Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Managing Work (includes Time Management) Effectively managing ones time and resources to ensure that work is completed efficiently.
Sales Ability/Persuasiveness Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Other
Banking
$95k-117k (estimate)
04/18/2023
05/08/2024
bankwithsouthern.com
WEST PLAINS, MO
200 - 500
1887
Public
ROGER LONON
$50M - $200M
Banking
Southern Missouri Bancorp provides community banking services.
The job skills required for Resource Center Specialist include Customer Service, Confidentiality, Time Management, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Resource Center Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resource Center Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resource Center Specialist positions, which can be used as a reference in future career path planning. As a Resource Center Specialist, it can be promoted into senior positions as a Human Resources Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resource Center Specialist. You can explore the career advancement for a Resource Center Specialist below and select your interested title to get hiring information.