Have you spent years in the Collision/Body Shop industry, getting over-looked time and time again for a promotion? Is 2024 the year that you finally shift your title from Collision Repair Technician to Shop Manager? Do you have what it takes to professionally maintain relationships between Insurance Adjusters, Shop Advisors, and our Technicians? FANTASTIC!!!!  Because Southern Auto Group is looking for a Collision Manager who can do all of this and more!

The ideal candidate has a high school diploma or GED, some post-secondary automotive training, and at least two years of dealer-level or large facility experience that includes some supervisory/management responsibilities. Certification by the National Institute for Automotive Service Excellence (ASE) is a plus. An unrestricted driver's license, a clean driving record, and a strong technical and customer service performance record are required. Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.

RESPONSIBILITIES

• Maintains professional appearance
• Assist in hiring, training, motivating, and monitoring the performance of all body shop employees
• Effectively communicate with our Parts Department(s) as needed to ensure part availability for repairs
• Directs and schedules the work of all body shop employees
• Monitors technicians' daily productivity reports and corresponding payroll records
• Conducts spot checks and monitors progress of completion, staying on top of jobs for thoroughness and quality
• Gives final approval on every vehicle before keys are turned over to the Advisor and the customer
• Establishes and maintains good working relationships with customers to encourage repeat and referral business
• Ensures that the work areas and customer waiting area are kept clean

QUALIFICATIONS

• High school diploma or GED required
• Post-secondary automotive training or equivalent work experience
• Two years of dealer-level or large facility experience preferred
• ASE certification (or is willing to obtain certification)
• Broad scope of automotive mechanical/electrical knowledge
• Experience in supervising and managing staff
• Neat, clean, and professional appearance
• Pleasant/friendly demeanor and an outgoing personality
• Highly professional and dependable
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Good computer and internet skills
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles

PHYSICAL DEMANDS 

This is an in-person position and attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand, and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Due to a consistent increase in business, the dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!

Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

• Health Insurance 
• Health Savings Account
• Southern Wellness: A Free HealthCare Incentive Plan
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program 
• Direct Deposit