Position Summary

• Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
• Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
• Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
• Enters and retrieves confidential computer records and disseminates information to appropriate personnel
• Monitors fire alarms, security cameras, and environmental alarms
• Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
• Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
• Provides logistical support to parking services, transit services, and other university service providers

Required Qualifications

• High school diploma or GED
• Successful completion of a thorough background investigation
• 18 years old or older
• Is MULES certified or eligible for MULES certification within 6-months of employment
• Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
• Knowledge of MSOffice
• Excellent interpersonal, verbal and written communication skills
• Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
• Ability to work independently with minimal supervision
• Demonstrated problem solving abilities
• Demonstrated experience with and understanding of customer service

Required Information & Deadline

Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 10, 2024.
To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:

• Letter of interest addressing position qualifications
• Current Resume
• Names and contact information of three professional references may be asked for at a later date

Additional Information