The POS System Admin will oversee managing and updating the POS stack including all SaaS in the org. Programming Toast and managing access to our SaaS apps will be the primary responsibility of this role.
Responsibilities include but are not limited to:

• Program & update Toast
• Audit configurations in Toast and other POS stack
• Manage licenses for SaaS stack
• Work with other depts in the business to ensure responsible spending on SaaS
• Assist field team with best practices surrounding SaaS stack.
• Work with finance/IT Manager to assist in central procurement of licensing.
• Serve as SME on Toast
• Work with IT Field Specialist on ways to better serve the field and their needs.
• Develop a process for requesting and providing access to systems.
• Assist IT Manager with role-based access control.
• Assist IT Manager with uncovering & remediating shadow IT in the org
• Assist IT Field Specialist with troubleshooting/break-fix if necessary.

Requirements:

• Minimum of 3 years in IT support role
• Managing internal SaaS a huge plus
• POS system experience Strongly preferred
• Strong customer service and people skills
• Metrics/Cost Savings driven
• Experience with Toast/hospitality industry a huge plus
• Experience in the Google Workspace a plus
• Bachelor's degree in Information Technology, Computer Science preferred.
• Relevant certifications such as CompTIA A , CompTIA Network , etc. preferred.

Here at Rise Brands, we value diversity & being authentically you! As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all parts of the employee lifecycle, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.