Pay Range : $31.98 - $40.60

$31.98 - $40.60

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets.

It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Assists the PI Manager in the effective operations and / or oversight of the Performance Improvement Division, including quality, risk, patient safety, core measures, data analysis / review / trending / solutions, regulatory and accreditation, and process improvements in the Consortium.

This position works closely with Administration, Providers, and Staff to ensure awareness of quality and patient safety, and to facilitate improvement efforts in all areas.

This position manages significant clinical events investigations and reporting;

coordinates regulatory surveys; facilitates education and training around quality and safety; chairs committees and

teams; completes process reviews; oversees PI Data, and serves as the expert for performance and quality

improvement

Key Essential Functions and Accountabilities of the Job

• Assists with the development, implementation, and maintenance of a strong Consortium wide PI Plan, ensuring that all sites have quality programs that support the overall PI Plan while being integrated into the needs of the various sites.
• Facilitates and promotes PI / QI measures and initiative. Ensures compliance is monitored and reported in an appropriate and timely manner.
• Offers feedback, suggestions and problem solving to ensure that the PI Plan and programs guide SEARHC improvement efforts.

Uses skills in data analysis, chart reviews, and other PI tools / methodologies to carry out an effective PI Plan.

Develops, maintains, and utilizes sound working knowledge of accreditation and regulatory standards (TJC / CMS / OSHA / DNV, etc.

and serves as primary resource for interpretation and application of standards as they pertain to SEARHC.

• Remains actively involved in continuing education / training / conferences to keep abreast of standard changes.
• Facilitates / coaches / guides managers and staff to better understand regulatory standards and how to meet these in the most proficient manner for the organization and resources allotted.
• Assures appropriate action plans are developed, implemented, and monitored based on data and leading practices as needed to meet regulations.
• Works closely and collaboratively with the PI Manager, front line leaders on quality assessment and risk management issues.
• Investigates all concerns, trends, or risk factors that present risks or safety concerns to patients and the organization.
• Maintains professional relationships with liability insurance carrier and legal counsel when investigating and processing any risk claims.

Has a keen understanding of the Incident Reporting system.

• Assists with investigation and resolution of patient complaints and grievances.
• Communicates professionally and effectively with all levels of the organization; serves as a resource, mentor, and role model for others as PI is continuously integrated into everyday processes within the organization.
• Identifies key stakeholders, develops relationships, and handles political situations in a professional manner to move quality / performance improvement ahead.
• Works closely with the Leaders and Staff in the assigned geographical area to ensure that continuous performance improvement is developed and supported as much as possible with the resources available.
• Takes ownership of the PI Specialist role in the specific divisions / departments and becomes the expert that others seek out when assistance is needed.
• Other duties as assigned including cross coverage of other PI Team member roles

Education, Certifications, and Licenses Required

• Bachelor of Arts in Healthcare Management or comparable area required. 4-6 years of relevant experience can be exchanged for a degree.
• Certified Professional in Healthcare Quality (CPHQ), or similar certification obtained within a year - required.

Experience Required

Experience Required

Required Certifications :

Last updated : 2024-05-22