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SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets.
It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
Key Essential Functions and Accountabilities of the Job
Greets and assists patients and family members at the designated facility.
Checks patients in and out for appointments and schedules follow up appointments as needed or directed.
Collects, verifies, and enters demographic, financial and / or insurance information and accurately enters the information into the electronic health record to provide prompt and accurate billing.
Accepts point of service payments and / or provides guidance for payment options.
Performs insurance eligibility / benefit verification, utilizing payer web access or calling payers directly. Coordinates benefits when multiple insurance carriers are presented.
Maintains confidentiality of all verbal, written, and electronic forms of communication or information sharing.
Provides administrative support including managing phones, directing / answering patient questions, completing paperwork and coordinating with referring providers and / or clinics.
Raises questions and concerns, or complex patient situations to the Patient Access Manager or others for handling.
Other Functions
Works collaboratively with peers and / or colleagues, aiding as needed to meet the needs of patients and organizational goals.
Other duties as assigned.
Additional Details :
Education, Certifications, and Licenses Required
High School Diploma or GED preferred.
Experience Required
One year of office experience or medical office experience preferred.
Knowledge of
General office functions, office equipment, and computer applications.
Skills in
Skilled at data entry with a high degree of accuracy and detail orientation.
Time management, organization and customer service.
Verbal and written communication.
Ability to
Prioritize work and multi-task in a fast-paced office setting with many interruptions.
Self-start and willingness to learn.
Read and comprehend simple instructions, short correspondence, and memos.
Demonstrate time-management, organizational, and customer service skills.
Work flexible hours with limited unplanned absence.
Position Information :
Work Shift : OT 8 / 40
Last updated : 2024-04-22
Full Time
Ambulatory Healthcare Services
$42k-53k (estimate)
04/24/2024
04/28/2024
searhc.org
SITKA, AK
500 - 1,000
1975
Private
MAHAMMAD QURESHI
$200M - $500M
Ambulatory Healthcare Services
The job skills required for Patient representative include Customer Service, Confidentiality, Data Entry, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.