1 Collection Specialist Job in Allen, TX
South Texas College is Hiring a Collection Specialist Near Allen, TX
FLSA:
Min Salary:
Salary Range*:
Temporary End Date (if applicable):
Close Date:
General Statement of Job:
Supports the College initiative to reduce its uncollectible amounts by directly contacting students with past-due payments by phone, e-mail and/or written correspondence.
Specific Duties and Responsibilities
- Contacts students with past-due payments by phone, e-mail, and/or written correspondence to encourage immediate payment in full or make reasonable payment arrangements.
- Resolves student disputes that are preventing the student from paying in a timely manner.
- Handles incoming calls from students responding to correspondence, inquiries and/or concerns regarding their past-due account.
- Follows up on payment on accounts with payment arrangements.
- Tracks and maintains student accounts throughout the collection process. Uses both Campus Receivables Collector (CRC) program and Banner Student systems to maintain an accurate record of actions taken to resolve accounts and ensure timely follow-up of cash receipts and payment commitments.
- Applies a working knowledge of applicable policies, procedures, and collection laws and regulations.
- Prepares reconciliations, statistical reports and trend reports for analytical review.
- Assists in the preparation and distribution of student statements, past-due letters and collection letters.
- Responds to student inquiries in a timely manner.
- Carries out duties and responsibilities with limited supervision. Makes decisions and establishes work priorities on essentially procedure-oriented operations.
- Evaluates contracted collection agency performance.
- Prepares delinquent account referrals to contracted collection agencies and performs reconciliations to ensure collection agency balances and South Texas College balances match.
- Reviews & updates procedures.
- Performs other duties as assigned.
Position Information
Posting Number- SP2202
Position Title- Collection Specialist
Department- FAS-Business Office
Location- Pecan
E-Class- Professional/Technical
FLSA- Non-Exempt
Min Salary- $42,640
Required Education and Experience - Bachelor's Degree required. Accounting or Finance preferred.
- Three (3) years of collection experience in a higher education institution, preferred.
Required Knowledge, Skills and Abilities - Excellent organizational, communication, negotiation, and problem solving skills.
- Ability to work under pressure and meet deadlines.
- Ability to prioritize and work on multiple assignments.
- Ability to handle irate and difficult clients (students).
- Ability to be firm while tactful, fair and courteous.
- Knowledgeable in skip tracing techniques.
- Proficient in preparation of worksheets using Excel.
- Knowledgeable in collection processes, collection laws and regulations.
- Proficient with ten-key by touch and other office machines.
- Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of students, managers, clients, customers, and the general public.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Checks, Certificates, Licenses, and Registrations
All applicants are subject to a national criminal background check under STC policy.
Security-sensitive position; subject to Federal background checks.
Physical Requirements - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- Applying pressure to an object with the fingers and palm.
- Picking, holding, or otherwise working, primarily with the whole hand.
- Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Ability to make rational decisions through sound logic and deductive processes.
- Extending hand(s) and arm(s) in any direction.
- Substantial movements (motions) of the wrist, hands, and/or fingers.
- Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Shouting in order to be heard above ambient noise level.
- Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Including color, depth perception, and field vision.
- Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Working Environment
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Desired Start Date09/18/2023
Close Date09/11/2023
Open Until Filled (overrides Close Date)No
Special Instructions to Applicants
This is an online only application
Thoroughly redact or block security sensitive information including social security number, date of birth, age, citizenship status, sex/gender, ethnicity, marital status and applicant photos from all documents. Failure to block such information will render the application incomplete. For further information, click here. All uploaded documents become part of the applicant's application and are viewable to personnel involved in the hiring process.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
To apply, visit: https://stcjobs.peopleadmin.com/postings/18836
Specific Duties and Responsibilities:
Required Education and Experience:
Checks, Certificates, Licenses, and Registrations:
Annual Security Report and Non-Discrimination Statements:
For additional information and to apply, visit https://stcjobs.peopleadmin.com/postings/18836
jeid-4df7afa08faf304e9f1f970520890a95
Job Summary
Full Time
$29k-37k (estimate)
05/16/2023
06/06/2024
southtexasart.com
<25
The job skills required for Collection Specialist include Accounting, Initiative, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection Specialist positions, which can be used as a reference in future career path planning. As a Collection Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Specialist. You can explore the career advancement for a Collection Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.
Similar Jobs
Popular Articles
