Job Description Summary

Provides technical assistance in the documentation and clarification of medication history lists under the direction of a pharmacist. Processes, enters, and interprets medication histories obtained from a variety of sources, under the direction of a pharmacist, and completes full history documentation in computerized system. Clarifies information through communication with providers, patients, and pharmacies. Performs special projects for the department. Works with multiple medication automation systems.

Job Description

ESSENTIAL FUNCTIONS

1 - Appropriately triages patients for interview and processing of intake medication histories.

2 - Conducts patient interviews to obtain or complete intake patient medication histories

3 - Interprets, processes and documents patient medication histories into the electronic medical record

4 - Ensures all reconciled intake histories have source verification information available for review in MediTech by prescribers

5 - Documents and completes comprehensive pharmacy consults notes in Meditech for prescribers

6 - Effectively escalates and communicates barriers or issues to the ED Pharmacist or a Pharmacy management team member

7 - Updates the patient's preferred Pharmacy information into the Ambulatory Order Management System

8 - Work collaboratively with practitioners to complete assigned tasks

9 - Effectively communicates and demonstrates an understanding of the entire medication reconciliation process

JOB REQUIREMENTS

Minimum Education - Preferred

High school diploma required, Associates degree preferred. 

Minimum Work Experience

National Pharmacy Technician Certification (CPhT) through the Pharmacy Technician Certification Board (PTCB) required and three to five years experience as pharmacy technician preferred.

Required Licenses / Registrations

RPT or RPI - Registered Pharmacy Technician or Registered Pharmacy Intern

Required Certifications -

CPhT or RPI - Certified Pharmacy Technician or Registered Pharmacy Intern

Required additional Knowledge and Abilities

Excellent written, verbal communication and interpersonal skills.

Time management and organizational skills.

Self-directed, ability to make quality, independent decisions.

Analytical and strong problem solving skills.

Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions.

Ability to maintain the strictest levels of confidentiality.

Ability to listen to others.

Competency in the use of a variety of computer hardware and software systems.