Job Description Summary

Under the direction of the department Nurse Manager, the Medical Assistant Extender will perform a variety of medical assisting duties both within and in support of the assigned clinical department at South Shore Medical Center Clinical duties include but are not limited to: maintaining universal precautions; rooming patients, taking necessary vital signs and measurements (height/weight, etc.), assisting with simple treatments and procedures under the direction of a licensed clinician. Non clinical duties may include, but are not limited to: communicating information to patients through direct and indirect interactions, maintaining exam and office supply inventory, documenting appropriately in the EMR, and having knowledge of and adhering to the SSH Mission Statement and all SSMC policies and procedures.

Job Description

ESSENTIAL FUNCTIONS

1. Prepare for office visit by reviewing patient’s reason for visit. Prepare any data, forms or equipment needed for the office visit.

2. Abstract clinical information into the medical record.

3. Ensures all pre-visit work required for exam is completed and that the lab and other test results are available in the EMR.

4. Provides direct clinical support to one or more assigned clinicians.

5. Must be able to take basic vital signs

6. Assists with simple treatments/procedures or therapies to patients under the direction of a licensed clinician, and with a provider order.

7. Acts as a chaperone when needed.

8. Provide patient instructions regarding follow-up care; i.e., routing slip.

9. Maintain and monitor the patient exam rooms daily and between patients for cleanliness and supplies.

10. Documents appropriately in the EMR.

11. Participate in daily huddles, attend 75% of scheduled staff meetings.

12. Function as a team member; appropriately seek help when needed. Communicates critical patient information to the nurse and/or provider.

13. Maintains universal precautions.

14. Have knowledge of and adhere to the SSH Mission Statement and all SSMC policies and procedures.

15. Abide by and promote all SSMC Service Standards. 

16. Act in a professional manner at all times.

17. Maintain a positive attitude at all times creating a collaborative and team oriented environment.

18. Other duties may be specified by department needs.

19. Works the required weekend and holiday schedule.

JOB REQUIREMENTS

Minimum Education – Preferred

High school graduate

Student enrolled in health-related program post HS diploma

Minimum Work Experience

Interest in a health care career

License/Certifications

Current BLS CPR certification preferred

Required additional Knowledge, and Abilities

Exceptional interpersonal, communication, and customer service skills
Strong interest in health care professions and patient care
Good organizational and prioritization skills
Ability to work successfully as a team player

Extensive knowledge of English grammar.

Ability to react calmly and effectively in emergency situations

Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. 

Able to take direction from Nurse Manager and other licensed clinicians.

Must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.