Summary. This position is responsible for the flawless execution of the day-to-day operations of the Housekeeping department as well as the overall cleanliness and aesthetic upkeep of the hotel. The role reports to the General Manager of the hotel and the duties include: maintaining and ordering supplies, investigating complaints, supervising housekeepers, training new employees, and ensuring customer satisfaction. Essential functions of this job...
Under the direction of the Guest Service Manager. the Guest Service/Night Auditor is responsible for collaborating with team members to ensure efficient and smooth operations with the ultimate goal of exceeding guest expectations. The expectation is that this role is to respond in a professional and courteous manner to guests by providing accurate and timely information and services at all times. This role is responsible for ensuring that hotel c...