Description

South Shore Generator is a continually growing company in both the sales and maintenance and repair of emergency standby generators. As such it is crucial to our operation that we have an efficiently run maintenance department, providing service to our customers. To keep our operations running smoothly, and deliver on our customers’ expectations, we rely on a team of talented, bright, committed employees, who are able to work together, and think outside the box to problem solve. We also rely on our maintenance and service team to properly setup our customer accounts, and schedule efficiently and effectively. To that end, we are seeking to add a Maintenance Administrator/Special Contract Coordinator to assist our current team. The ideal candidate should be extremely detail oriented and able to manage multiple projects simultaneously. 

Objectives and Responsibilities of this role

· Work with new customers to gather their information and setup their accounts. 

· Send new maintenance proposals to new and existing customers. 

· Send monthly maintenance renewal invoices. 

· Receive signed quotes, and upon notification of payment setup maintenance calls for customer accounts. 

· Work with the parts department to assure proper parts kit assignments for new generators. 

· Work with the service salesman and service team to setup special contracts. 

· Work with the schedulers to ensure timely scheduling of special contracts. 

Requirements

Required Skills and qualifications

· Organization and ability to handle multiple projects at once

· Proficiency in required computer software including outlook and office suite

· Excellent problem solving and critical thinking ability. 

· A desire to provide fanatical customer service while maintaining a positive attitude.

· Ability to communicate effectively with co-workers to ensure efficient operations. 

We look forward to working with the ideal candidate to continue an efficient and effective maintenance operation, to ensure the continued growth and success of our company. We value feedback and ideas on how to improve operations, and will work with the right candidate to ensure success within this position. 

Benefits:

· Competitive wages and comprehensive benefits package.

· Yearly training opportunities.

· Health insurance, vacation/sick time, 401k, profit sharing, bonuses, disability coverage, and more.

Equal Opportunity Employer