Description

Location: Professional Building
Department: CARDIOVASCULAR INSTITUTE
Schedule: Full Time, 8 HR Day Shift, 8:30-5:00

POSITION SUMMARY

Registers CardioVascular Institute patients – ensuring accurate data and accurate entry of data for medical record and for billing purposes. Obtains verbal and written information to be entered into the computer in a timely and accurate manner, and obtain signatures according to the policies established by SGMC. Verifies that necessary prior authorization or other necessary actions have been completed prior to the patient visit to assure appropriate billing. Completes assigned tasks/daily assignments in allotted time with continuous interruptions. Assists and processes workload in an efficient manner to ensure the most expedient turn around time in patient entry into and discharge from the clinics. Accurately types with correct spelling of medical terminology. Distributes paperwork to appropriate areas (finance, medical records, physician offices) when completed. Exhibits excellent public relations skills and present a positive first impression to the public. Patient relations representative in handling routine patient inquiries and problems. Demonstrates the ability to work as an effective team member. Require interaction with patients of all ages including adult, pediatric, and geriatric. Provides support between the medical team and all members of the health care team. Clerical support for all Cardio-Vascular Institute employees and physicians. Assists with copying, distribution, and filing of patient correspondence and records. Assists with patient reception and telephone phone coverage. Assists with input and verification of patient charge data. Involved in QC/QI/ & PIN Programs. Additional responsibilities as needed. Complies with all SGMC/Departmental Policies and Procedures.

KNOWLEDGE, SKILLS & ABILITIES

• High school graduate preferred.
• Completion of course of study in medical office assisting at a Technical College preferred.
• Must be able to organize workload in an efficient manner.
• Demonstrate good interpersonal communication skills,
• Accurately spell common and medical terminology.
• Type minimum of 30 wpm accurately.
• Proficient with Microsoft Office programs.
• Prefer previous reception/clerical experience.
• Completion of medical terminology course.
• Proficient at safe and efficient operation of office equipment including: copier, fax, printers, computer, telephone, Medi-fax, scheduling software and e-mail.
• Knowledge of insurance (PPO, HMO) preferred.
• Occasionally picks up and deliveries documents/supplies to and from the main campus.

WORKING CONDITIONS - ADA INFORMATION

Modern, well-lighted, air-conditioned, general work area. Moderate noise level. Occasional overtime required. Ability to sit, stand or walk for moderate periods. Reading of printed materials, including physician orders. Listening and verbally responding to customers, staff, physicians and visitors. Moderately heavy lifting (0-25 lbs), reaching, stooping, pushing, pulling, bending, and twisting.