Description

Location: Family Medicine Nashville
Department: SPN - FAM MED NASHVILLE
Schedule: Full Time, 8 HR Day Shift, 8-5 M-Fri

POSITION SUMMARY

Manages all activities of medical office practice and serves as a liaison between physicians, administration and staff. Is responsible for program development, positive relationships and superior patient care service. Performs administrative functions which include hiring, training, supervising and evaluating the medical office staff. Formulate and implement policies, ensuring proper functions of procedures, process improvement and coordinating work flow. Will facilitate communication; promote and provide direction in the delivery of quality services; Acquires knowledge of SGMC services and programs to promote benefits.

KNOWLEDGE, SKILLS & ABILITIES

Bachelors Degree preferred. Healthcare experience required. Experienced in medical billing and coding, collections and maintenance of medical records is preferred. Demonstrable evidence of creativity, integrity, initiative and communication skills. Ability to work effectively with a variety of diverse individuals and groups both within and external to the organization, and to demonstrate the values of the organization. Excellent demonstrated verbal, written, and behavioral communication skills. Strong decision making skills and attention to detail. Ability to utilize technology to produce spreadsheets, graphics, trending data, and written reports. Supports the mission, values, goals, and policies and procedures of South Georgia Medical Center. Knowledge of OSHA & other applicable regulatory requirements.

WORKING CONDITIONS - ADA INFORMATION

Works primarily in moderate to fast-paced physician office setting. Generally assigned to consistent shift, but may be required to adjust hours to provide consistent, effective coverage for all clerical areas of responsibility. Occasional overtime required. May daily interact with persons under stress, having complex complaints, and/or with whom there is a need to respond to questions, problems, or gain cooperation. Involves sitting, standing, stooping, lifting, bending, pushing objects (30lbs) (i.e. carts, boxes).Uses general office equipment in performance of duties, including but not limited to computers, printers, fax, telephone, etc. Substantial sitting at keyboard/computer, reception desk.