Ambulatory EHR Trainer & Data Validation Specialist

The Ambulatory EHR Trainer & Data Validation Specialist will support the Population Health & Ambulatory Quality Department through the validation and utilization of quality data for clinic staff training to improve patient outcomes, meet industry standards, and promote effective EHR utilization for clinical staff. Training will be in-person in a group setting and also “at the elbow” in clinical setting.

Position Requirements:

Current licensure as a Licensed Practical Nurse required; Two years ambulatory clinical experience preferred; Knowledge of EMRs (CERNER and Modernizing Medicine (EMA) required; Demonstrates evidence of essential leadership, communication, education, and collaboration skills and proficient in communication technologies (email, phone, EHR, etc.); Effective organization skills and demonstrates ability to maintain accurate notes and records; Microsoft Products: Office 365, Outlook, Teams, Word, Excel, PowerPoint, and Web Applications

Responsibilities:

Training Development & Training:

Master EHR application and organizational workflows

Collaborate with team and peers to develop best-in-class training programs to prepare high-performing team members to be successful in their roles

Assist in developing EHR clinical workflow training materials for clerical and clinical staff for all clinics

Evaluate and makes recommendations regarding clinical processes, workflow, and content management

Design, develop, implement, and evaluate training plans, instruction manuals, curricula, and methodology identifying and correcting gaps as needed

Responsible for training ambulatory clinical staff on all current workflows and customizations of their EHR. Including creating Healthstream assignments for annual nursing and clerical competency reviews following training workflows

Data Validation Specialist

Assist with executing data validation in compliance with ambulatory quality key performance indicators and regulatory standards.

Support South Central Clinics EMR utilization and optimization.

Assist in validating and distributing ambulatory quality & non-productivity reports for provider satisfaction and non-productivity feedback.

Responsible for assisting with verifying and validating clinical data for ambulatory clinics. Provide retrospective monthly patient satisfaction and provider non-productivity quality reports to providers. Develop and maintain a report archive for all reports completed and disbursed.

Participate in planning and training sessions for quality improvement projects related to non-productivity measures.

Evaluate performance and the effectiveness of training programs, identify gaps in work processes or functionality, providing recommendations for improvement in conjunction with quality department

Complete competency evaluations on new hires 30, 60 and 90 days post hire.

Other job duties as identified and assigned

Physical Demands

Sit Walk Seeing (Visual) - Continuous (68-100%; Stand Reach Listening – Continuous (68-100%); Lift Carry Simple Grasping - Occasional (1-33%); Squat Distinguishing colors - Occasional (1-33%); Body Fluids - Frequent (34-67%); Kneel Firm Grasping - Occasional (1-33%); Climbing Stairs Forearm Rotation - Occasional (1-33%); Lifting 10-50 lb; Carrying Up to 10 lbs; Lifting > 50 lbs with assistance; Carrying 10 to 20 lbs - Occasional (1-33%); Use of Wheelchair Push on wheels 200-400 lbs - Occasional (1-33%); Use of Carts Use of Computer Carts Use of Dynamap (1 lb) - Occasional (1-33%)