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10 Patient Services Representative Jobs in Puyallup, WA

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Unlocking The Body Massage Therapy
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Patient Services Representative
$38k-46k (estimate)
Full Time | Ambulatory Healthcare Services 1 Month Ago
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Sound Family Medicine is Hiring a Patient Services Representative Near Puyallup, WA

Sound Family Medicine, a private family practice in Puyallup is looking for an individual who can perform the Patient Services Coordinator tasks. These tasks include assisting our providers and patients over the phone and with refill requests, obtain insurance information and patient demographics, answer questions within the medical assistant’s scope or practice, and schedule appointments.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Answering phone calls and greeting patients in a professional and friendly manner.
  • Update insurance information and patient demographics.
  • Provide information to patients as allowed by certification and company policy; escalating calls to LPN or RN as needed.
  • Assist with reminder calls
  • Schedule / reschedule appointments over the phone
  • Additional duties as assigned
Competencies/Skills:
  • Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
  • Communication: Keeps coworkers and management informed and openly offers information in an effective manner. Communicates in a manner that can be understood, both in writing and orally. Can easily be approached by patients, coworkers and managers. Interactively listens and seeks clarification when necessary. Demonstrates effective interpersonal skills, including diplomacy and conflict resolution, and is flexible when dealing with other people and work styles.
  • Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions.
  • Job Knowledge: Demonstrates clear and thorough knowledge of responsibilities, understands the components of the job and how their job affects their department and the company.
  • Dependability: Demonstrates consistent reliability in the work that they produce and the behaviors they display and how it affects the larger picture.
  • Productivity: Utilizes time management skills to prioritize tasks based on level of importance and produce the expected volume of work without jeopardizing quality.
  • Caring: Treating our patients and our employees with compassionate care, always trying to do what’s best for each individual, for our patient community, and workplace as a whole.
  • Patient Focused: Providing the best family medical care to our patients.
  • Intentional: Making decisions and behave in a way that ensures the desired outcome is most likely.
  • Integrity: Striving to be open and honest
Work Environment:
This position is primarily a sedentary role working in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public, typically over the phone. This role will use standard office equipment such as computers, phones, copiers, and fax machines. Must be able to communicate in fluently in English when writing and speaking.
Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position.
Travel:
None
Education and Experience:
  • Education:
    • High School Diploma or Equivalent: Required
  • Experience:
    • 1 years’ experience working in a medical office or hospital setting: Preferred
    • EPIC knowledge: Preferred
Other Duties:
This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-46k (estimate)

POST DATE

04/20/2023

EXPIRATION DATE

06/02/2024

WEBSITE

soundfamilymedicine.com

HEADQUARTERS

PUYALLUP, WA

SIZE

50 - 100

FOUNDED

1984

TYPE

Private

CEO

ED PULLEN

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Services Representative include Customer Service, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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