Title: Client Advisor/ Luxury Sales Associate

Company: Sorrel Sky Gallery

Location: Santa Fe, NM

FULL JOB DESCRIPTION

With locations in Durango, CO; Soho, NY; and Santa Fe, NM, Sorrel Sky Gallery is a nationally recognized, prestigious, high-end gallery, representing some of the top artists in the industry since 2002. We are currently seeking a Client Advisor_Sales Associate with a proven art and/or luxury sales track record for an amazing opportunity at our Santa Fe, NM location.

If you are driven to provide exceptional client service, have experience with fine arts and/or luxury brands (Cartier, Gucci, Tiffany or similar) and/or fine art in a high volume, sales-driven environment, and are seeking your next career opportunity, this could be a great fit for you. This opportunity is part-time (3-4 days/week) with the opportunity to move to full-time (5 days/week). Compensation is base pay plus commission.

In this role you will interact with clientele daily, assisting them in making art selections and creating a seamless experience from purchase through to installation. Our Santa Fe location also features sculpture, jewelry and other fine art pieces. Working as part of the Sorrel Sky team, you will be involved in planning special events, creating a welcoming environment, problem-solving, and ensuring outstanding customer service.

To be successful in this role, you will have:

• A successful record of personal sales in fine art or high-value luxury brands. Ability to achieve and exceed sales goals.
• Ability to perform under pressure, prioritize and address issues in a timely manner.
• Strong understanding of customer service practices.
• Solid communication and interpersonal skills.
• Availability to work flexible hours including some weekends, holidays and for shows and events.
• Bachelor’s degree in art, business, or a related field.
• Physical requirements include standing for extended periods, navigating stairs, and lifting artwork.

RESPONSIBILITIES

• Work with the location team to ensure the success of the Gallery location. Teamwork is a must!
• Greet all visitors and attend to clients to facilitate sales.
• Organize and enter incoming inventory into the gallery’s database.
• Communicate with represented artists regarding inventory intake and return.
• Answer phones and successfully close phone sales.
• Attend to clients through the complete process of the sale: identifying serious buyers, closing, taking payment, coordinating shipment, follow-up.
• Build productive and long-term relationships with clientele.
• Set and achieve sales goals.
• Suggest ways to improve sales.
• Team up with co-workers to ensure proper customer service.
• Process purchases using POS system.
• Display inventory in a creative and compelling way.
• Maintain knowledge of exhibitions, events, and represented artists.
• Represent the gallery in a professional and knowledgeable manner while conducting sales at exhibitions and events.
• Work with Gallery Manager and team to discover targets for private and public institutional acquisitions of art, and develop plans for outreach and submissions of work for consideration. Develop relationships with interior designers and art consultants.
• Maintain order and cleanliness in the gallery.
• Assist staff with other duties as needed.

GALLERY-SPECIFIC EXPERIENCE (A plus, not required)

● Experience in fine art sales; AND/OR

● Experience in selling high value luxury goods.

Job Type: Part-time

Pay: $20.00 - $35.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Briefly describe your experience in high value sales (i.e. volume sold monthly)
• Are you willing to work at least one weekend day weekly?

Experience:

• Customer Service: 1 year (Preferred)
• Luxury Sales: 1 year (Preferred)

Ability to Commute:

• Santa Fe, NM 87501 (Required)

Ability to Relocate:

• Santa Fe, NM 87501: Relocate before starting work (Required)

Work Location: In person