***THIS IS FOR FUTURE NORTH SHORE SUBURB BALLYHOO RESTAURANTS***
We offer great benefits:

• 5 Day Work Week, 2 Days off
• Manager Dining Program at all participating Ballyhoo Restaurants
• 15 Days PTO 
• 401(k) with generous employer match.
• Health, Dental and Vision Insurance
• R/D Allowances

Real opportunities for growth and advancement. Looking for solid professionals who want to help us grow! Hospitality is what we do and who we are.

If you possess elevated service standards and a passion for hospitality, we invite you to become part of our team at Sophia Steak. At Sophia Steak, we relish the pleasure of a great steak. It’s our thing, but it’s far from the only thing. Backed by industry powerhouses Ryan O'Donnell of Ballyhoo Hospitality and Glenn Keefer of 'Keefer's,' Sophia is the perfect home for the discerning hospitality professional.

GENERAL EXPECTATIONS:

• Act with integrity, honesty and knowledge that promote the culture, values of Ballyhoo Hospitality.
• Is knowledgeable of and upholds the policies of Ballyhoo as it applies to conduct, expectations, and procedures.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
• Maintain clean and organized work stations that are cohesive with Ballyhoo's philosophy, culture and standards of excellence.
• Recognize or seek areas for staff, market, and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Understand philosophy of management and owner.
• Display consistent attention to detail and follow through of all policies and procedures. Represents the market professionally through effective communication, cooperation and relationships with all business partners.
• Collaborate with team to create a culture and work environment based upon respect; fosters opportunities for team to learn, grow and develop their abilities.
• Offer positive solutions to problems or issues and be a voice that is part of the decision making team.

ESSENTIAL JOB FUNCTIONS:

• Train in varying positions in Ballyhoo Hospitality.
• Ensure that all food and products are consistently prepared and served according to the restaurant portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant’s accounting policies and procedures.
• Make employment and termination decisions consistent with company guidelines for approval or review.
• Fill in where needed to ensure guest service standards and efficient operations.
• Complete weekly assignments as designated.
• Participate in Weekly Managers Meeting.
• These job functions include but are not limited to the following duties, additional duties may be assigned.

QUALIFICATIONS:

To perform this job successfully, the General Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 4 years’ experience in the restaurant/hospitality industry.
• Must have a working knowledge of restaurant management and operations.
• 2-3 years of culinary & wine experience, preferably in an upscale dining environment
• Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners.
• Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint
• Prior experience with accounting software and POS systems.