Sonora Behavioral Health has an immediate need for one full time Admissions, Manager. The Admissions Supervisor is a clinical professional responsible for supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients.

ESSENTIAL FUNCTIONS:

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
• Organize, plan and direct work assignments for Admissions staff.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Adhere to established Patient Rights and ensures the Admissions staff comply.
• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
• Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.
• Maintain knowledge or milieu management.
• Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social services field required.
• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred.
• Four or more years’ of experience as an admissions manager or in another admissions capacity. May be required based on State licensure requirements.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person