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Patient Experience Specialist
Sono Bello Columbia, SC
$35k-45k (estimate)
Full Time | Ambulatory Healthcare Services 11 Months Ago
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Sono Bello is Hiring a Patient Experience Specialist Near Columbia, SC

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

  • No work on Holidays or night shifts so you can have a normal/regular life balance
  • Work in “happy medicine”; treating patients who are excited about improving their lives
  • An opportunity to work in the growing fast paced world of aesthetics
  • A small practice feel, with big company support

Key Responsibilities:

  • Customer Service/Administration
  • Greet all patients, and offer beverage
  • Check patients in and make sure schedule reflects appointment status 
  • Check patients out and schedule next appointment 
  • Maintain accountability for the schedule book 
  • Introduce visitors to the appropriate personnel that will assist with their concerns 
  • Conduct confirmation calls for appointments 
  • Pull next day’s patient charts and organize per scheduled appointment time
  • Prepare new patient charts 
  • Maintain inventory of all front office supplies 
  • Check email and forward to the appropriate staff member 
  • Organize and maintain file system 
  • Keep Font Desk and Lobby area clean
  • Billing
  • Process payments 
  • Print daily close out reports on scheduling system and review for accuracy. 
  • Fill deposit slips for all received cash and checks 

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Use of the telephone, computer and other related instruments or devices 
  • Vision and hearing acuity
  • Standing and walking for periods of time
  • Ability to lift up to 25 pounds

Key Skills/Qualifications:

  • Must be familiar with MS Office, including Excel
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to add, subtract, multiply and divide 
  • Ability to carry out instructions furnished in written, oral, or diagram form 
  • Ability to problem solve

COMPENSATION:

This is a Non-Exempt position with an hourly range of $19.50-$23.50/hr, depending on experience.

BENEFITS:

  • Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.

#LI-KC1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$35k-45k (estimate)

POST DATE

05/08/2023

EXPIRATION DATE

05/19/2024

WEBSITE

sonobello.com

HEADQUARTERS

HANOVER, MD

SIZE

50 - 100

FOUNDED

1921

TYPE

Private

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About Sono Bello

Sono Bello is specialized in micro-laser body contouring and facial cosmetic surgical procedures.

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