Job Functions, Duties, Responsibilities and Position Qualifications :

Quality is in our DNA; is it in yours?

The Billing Specialist is responsible for contacting customers / clients regarding refunds, denials, rebills, collections, and current balances and supporting customers / clients as needed to resolve any outstanding billing or account issues.

In this role, you will-

Perform customer / client account research, review delinquent accounts, and work with customers / clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines.

The billing Specialist takes inbound calls (as needed) and makes outbound calls.

LOCATION : Hilo, Hawaii

Status : Full-Time

Onsite- Opportunity

Days : Monday - Friday

HOURS : 1st Shift TBD

Base Pay : $18.52 to 20.37

Essential Job Duties :

• Initiate contact with customers / clients regarding their account status
• Submit past-due notifications to patients
• Follow-up on missed re-payment arrangements
• Coordinate with local Sales collaboration in handling client accounts
• Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
• Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
• Work on other projects as assigned

Want to help get your resume to the top?

Take a look at the qualifications and experience we require :

• High School diploma or GED
• Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency.
• Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support.
• Must handle consumer and commercial collections professionally and pay attention to detail and record keeping.
• Ability to work with minimal direction; seeking additional help / information from the Client Support Manager and / or Supervisor or Team Leader.
• Knowledge of computer technology and terminology.
• Perform duties promptly and accurately the ability to work under deadlines.
• Maintain confidentiality of information.
• Ability to read and comprehend English.

Here are some of the preferred skills we are looking for :

• Minimum of six (6) months of related experience or equivalent combination of experience and education
• Experience with medical / insurance billing and Customer Service
• Experience in a multitasking environment
• This position is Working Onsite.
• Competitive wages
• Medical, Dental, Vision, Life and AD&D, Short and Long Term Disability
• Work-life balance, including Paid Time Off and Paid Holidays

Scheduled Weekly Hours :

Work Shift : Job Category :

Job Category : Accounts Receivable

Accounts Receivable

Company :

Clinical Laboratories of Hawaii, LLP

In 2008, Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd . Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world’s third-largest pathology / laboratory medicine company, with operations in eight countries.

Sonic’s success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services.

Learn more about our medical leadership, values, and foundation principles below.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Last updated : 2024-04-30