JOB DESCRIPTION

POSITION SUMMARY : This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.

ESSENTIAL JOB DUTIES :

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Handle and properly escalate guest issues / concerns during shift
• Handle and properly escalate employee issues / concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES :

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

TIME / SHIFT EXPECTATIONS : Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

QUALIFICATIONS AND JOB REQUIREMENTS :

• Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge / Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
• WORK ENVIRONMENT : Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment;
• frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items;

occasional exposure to extreme temperatures based on variable weather conditions

Company Introduction

Our vision is simple : to become America’s most loved restaurant brand.

In 1953, the prototype of the first SONIC® Drive-In® opened in Shawnee, Okla. Back then, SONIC revolutionized the ordering process by using curbside speakers that allowed customers to place food orders without ever leaving their cars.

This technology spawned the slogan Service at the Speed of Sound, which translated to one word : SONIC. Troy Smith Sr. aptly changed the name from Top Hat to SONIC Drive-In in 1959.

With a dynamic history, SONIC surges forward while specializing in fresh, made-to-order meals that you can’t get anywhere else.

SONIC’s menu is unique, just like the 3 million customers who order from our drive-ins each day. Nowhere else can you order from a customizable menu featuring Footlong Quarter Pound Coneys (hot dogs with chili and cheese), TOASTER® sandwiches (sandwiches served on thick Texas toast) and handmade Onion Rings that are sliced, breaded and cooked fresh every day in every drive-in.

No trip to SONIC would be complete without a drink featuring our beloved craveable ice. As your Ultimate Drink Stop® with more than 1 million fountain drink and slush combinations, you can’t go wrong.

Also, don’t forget to top your meal corp-patiooff with dessert : it’s the SONIC way. Classics like our hand-mixed Shakes are made with Real Ice Cream® and come in a variety of flavors.

SONIC recognizes that its success is a result of the support of each and every local community. One of our core values is relationships as a way of life and we value the relationship we have with each neighborhood that surrounds a SONIC location.

Our Oklahoma City, Okla. support center focuses on supporting youth through education and arts opportunities within the state of Oklahoma, and the SONIC system bands together through Limeades for Learning®, a nationwide cause branding initiative, to provide essential and innovative learning materials to public school classrooms across the country in partnership with DonorsChoose.

org. Through the award winning initiative, SONIC and our franchise partners have donated more than $13 million to public school classrooms in local communities across the country.

In December 2018, Sonic was acquired by Inspire Brands, a multi-brand restaurant company.

Last updated : 2024-04-11