Sonata Care is one of the top insurance brokerages in the nation and we are actively seeking a skilled Quality Assurance Specialist with experience in an quality assurance and customer service. This is an exceptional opportunity to grow within our rapidly expanding company.

As the Quality Assurance Specialist, you will have the opportunity to grow and manage your own team!

Are you experienced in an office or other administrative duties? If so, we have the perfect opportunity for you! We're seeking candidates with backgrounds in:

• Quality Assurance
• Customer Service
• Microsoft Workspaces and Google Sheets
• Health Insurance

Please note that this is an in-office position. Our ideal candidate will be available to work Monday through Friday from 9:30 am to 7 pm.

Responsibilities:

• Analyzing agent calls to ensure compliance
• Communicating discrepancies with immediate superior
• Accurate and organized documentation
• Preform other duties as assigned

Requirements:

• 1 year(s) experience in the health insurance field
• 2-40 Health insurance license
• CRM experience

Apply now and one of our Hiring Managers will reach out by phone! You could have an interview as early as THIS WEEK!

For more information, please visit our website: https://sonatacare.com/

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Experience level:

• 1 year

Schedule:

• Day shift

Work setting:

• In-person
• Office

License/Certification:

• Health Insurance License (Required)

Ability to Relocate:

• New City, NY 10956: Relocate before starting work (Required)

Work Location: In person