Are you ready to join a cutting-edge tech team in the heart of Austin, TX? Systemverse is seeking a skilled System Administrator to be part of our innovative IT solutions company. At Systemverse, we pride ourselves on fostering a collaborative and dynamic work environment where your expertise will be valued. As a System Administrator, you will play a vital role in ensuring the smooth operation of our systems, contributing to our success in providing top-notch IT services to our clients. Join us at Systemverse and be part of a team that values your skills and offers a competitive salary starting at $50,000.

$50,000

• Maintain and upgrade system software and hardware to ensure optimal performance and security.
• Conduct regular system backups and recovery procedures to prevent data loss.
• Monitor system performance and troubleshoot issues to minimize downtime and disruptions.
• Implement and enforce security protocols and procedures to protect company data and systems.
• Collaborate with IT team members and other departments to identify and address system-related needs and improvements.
• Writing, reviewing, and updating knowledge base articles.
• Enforce Team Members to follow knowledge base articles in troubleshooting processes.

Educational Background :

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but not always required.
• Relevant certifications such as CompTIA A , Network , or Microsoft Certified: Azure Fundamentals can be beneficial.

Technical Skills :

• Basic understanding of computer hardware, software, and operating systems.
• Familiarity with troubleshooting techniques for hardware, software, and network issues.
• Proficiency in using common productivity software such as Microsoft Office or Google Workspace.
• Basic understanding of networking concepts including TCP/IP, DNS, DHCP.
• Knowledge of operating systems like Windows, macOS, and Linux.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V, VirtualBox).

Customer Service Skills :

• Strong communication skills, both verbal and written.
• Ability to communicate technical information in a non-technical manner to users.
• Patience and empathy when dealing with end-users experiencing technical issues.
• Active listening skills to understand user problems and provide effective solutions.

Problem-Solving Skills :

• Ability to analyze and diagnose technical problems efficiently.
• Critical thinking skills to troubleshoot issues and find solutions independently.
• Strong attention to detail to identify and address root causes of problems.

Teamwork and Collaboration :

• Willingness to work collaboratively with other team members.
• Ability to follow instructions and work under the guidance of senior technicians or team leads.
• Willingness to learn from others and contribute positively to team dynamics.

Adaptability and Learning Agility :

• Ability to quickly learn new technologies and tools as needed.
• Willingness to adapt to changes in technology and business requirements.
• Proactive attitude towards self-improvement and continuing education.

Time Management and Organization :

• Ability to prioritize tasks and manage time effectively to meet deadlines.
• Strong organizational skills to keep track of multiple tasks and projects simultaneously.

• US Work Authorization

Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client’s IT Department.

We are a fast-paced and high-growth Information Technology consulting company. We perform high-level virtualization conversion projects, server migrations, network management/monitoring, business technology analysis, and day-to-day technical support. We do the implementations others can't do and are very aggressive in project success and completion.