Sona Coffee is a locally women-owned and operated coffee shop with a vision of creating a welcoming and charming space for customers to be fueled in their day, have a place to work, meet, and feel a sense of value. We are looking for enthusiastic and hard working Baristas to join our team and assist us in creating a bright welcoming space for our community!

Assistant manager responsibilities include working as the lead barista in the store. This includes taking orders, preparing high quality coffee drinks, tea, smoothies, quick food, etc. Providing excellent customer service, maintaining a clean environment, equipment cleaning and basic care, conversing with customers, and showing genuine kindness.

Additionally, the assistant manager will work along side GM and company owners to ensure each store is maintaining a high level of quality, daily tasks and systems are being enforced, inventory is kept in stock, and that the store is staffed and open each day.

To be successful in this role, you should have customer service, be a positive, hardworking person, have strong emotional intelligence, be outgoing, skills and barista experience. You should also be able to work a regular schedule shifts and fill-in when needed.

Note: this position’s compensation includes hourly pay and additional tips.
Responsibilities:

Currently, we are seeking one experienced baristas to work weekdays and assist in some management tasks.

• Greet customers as they enter.
• Answer their questions regarding menu items.
• Take orders while paying attention to details (e.g. preferences of coffee, milk options, and syrups).
• Prepare beverages following recipes and maintaining consistency.
• Maintaining a clean shop overall (moping, sweeping, sanitizing surfaces, etc.
• Serve beverages and prepared food, like pastries and muffins, and egg bites.
• Receive and process payments (cash and credit cards).
• Keep the bar area clean.
• Maintain stock of clean cups, sugar packets, lids, and other supplies.
• Check if brewing equipment operates properly and report any maintenance needs.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and recommend new menu items.
• Assist with training new team members.
• Track inventory.
• Assist in managing the store schedule and act as a fill-in as needed to ensure the store is always open regular hours.
• Remind team members of daily cleaning tasks, inventory lists, and assist as a point person for GM and owners to ensure everything is running smoothly.

Requirements and skills:

• A minimum of 1 year of work experience as a Barista is required.
• Availability of 10-15 hours per week.
• Basic math skills.
• A love of coffee.
• Willingness to learn and grow.
• Ability to read customers and make suggestions.
• Excellent communication skills.
• Friendly and upbeat demeanor.
• Hard working and socially adept.
• Must be comfortable working alone.
• Organized.
• Adaptable.
• Positive attitude.
• Kind and welcoming.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Weekly day range:

• Weekends only

Education:

• High school or equivalent (Required)

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Required)

License/Certification:

• Food Manager Certification (Preferred)
• Food Handler Certification (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Tulsa, OK 74120 (Preferred)

Work Location: In person