Company DescriptionAs the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions.We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.SOMFY® is the leading global manufacturer of strong, quiet motors with electronic and app controls for interior window coverings and exterior solar protections. Over 270 million users worldwide enjoy the more than 170 million motors produced by Somfy. During the past 50 years, Somfy engineers have designed products for both the commercial and residential markets to motorize window coverings such as interior shades, wood blinds, draperies, awnings, rolling shutters, exterior solar screens and projection screens. Somfy motorization systems are easily integrated with security, HVAC and lighting systems providing total home or building automation. Somfy Systems seeks a highly-organized professional to plan, organize, direct and manage the overall operations for the Retail Channel Inside Sales Team across North American facilities. This position will act as a liaison between customers, and cross-functional internal teams to ensure the timely and successful delivery of our solutions to meet our customers’ needs. Join us and you will be part of a company that values and supports your career! We offer competitive pay and benefits, and opportunities for ongoing training and career progression Job DescriptionTech savvy, task orientated individual to work internally and externally to ensure that project documentation, deployment, and support are exemplary of the Somfy quality promise.Provide Project Design and Technical SupportProvide technical support to Installers and Project Managers over the phone, via remote log in, and on-site.Perform on-site Commissioning ServicesPerform on-site Technical SupportLead testing and validation of new products, firmware, and integrationsSupport expanding skillsets of team members.Qualifications2-year Vocation or Trade school certificate or equivalentRS485 Knowledge5 Years of industry experience onsite and in office related to Low Voltage Systems, Home Automation Installation, and/or System DesignAutoCAD experience a plusExperience programming Home Automation systems such as Crestron, Control4, and SavantGeneral networking experience including basic router/switch architecture, IP Address Management, Port ManagementExperience troubleshooting related systems.Fluent with Windows 10 and Microsoft Office SuiteProfessional presentationHighly organized and detail orientatedDisciplined with time managementAble to quickly assimilate new skillsMultitasking abilityCustomer focusedPositive AttitudeGood communication skills (written & verbal)Additional InformationTypical hours of 8am-5pm, Monday through Friday. Tuesday – Thursday are required in office days. Monday and Friday are optional work from home days after onboarding period.Up to 70% in Office (Dayton, NJ) / 30% Travel.Competitive salary commensurate with experience.Full corporate benefits package, including health, life, and disability. 401K contribution with generous match.All your information will be kept confidential according to EEO guidelines.The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.