JOB SUMMARY

At Solvera Health, every patient interaction makes a difference in cultivating a positive environment. The “hospitality in healthcare” approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Solvera Healthcare system.

The Phlebotomistprovides technically expert phlebotomy service by accurately collecting blood specimens by venipuncture or micro techniques for laboratory analysis. This role must consistently demonstrate concern and understanding of the patient and promote their comfort and well-being while obtaining specimens. This position provides point of care testing, collects various non-blood specimens, and performs check-in responsibilities.

The Phlebotomist reflects the mission, vision, and values of Solvera Health, consistently practices the “hospitality in healthcare” philosophy, and adheres to high standards of customer care.

Primary Responsibilities

• Greet patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data.
• Assesses the condition of patients to determine the most effective way to obtain samples.
• Verifies test requests and investigates ambiguous information before proceeding.
• Prepares appropriate supplies and obtains sample.
• Instructs patients in the collection of various non-blood specimens (urine culture, 24-hour urines, ova/parasites and stools).
• Prepares completed samples for courier
• Investigates lost, broken, mislabeled, incorrectly identified or otherwise unsatisfactory specimens and follows through to resolution.
• Verifies that supplies and stock are adequate and disseminated upon delivery.
• Answers phone and responds appropriately to requests for information.
• Maintains and operates equipment correctly, with care, and allows its functionality to be used for work purposes only. Performs quality assurance on equipment (centrifuge, refrigerator, incubator). Performs preventative maintenance as needed.
• Maintains privacy and confidentiality of all protected health information at all times in accordance with HIPAA regulations
• Complies with all organizational policies and procedures, and acts according to ethical business standards to complete assigned tasks
• May perform other duties as assigned.

Professional Qualifications

Required:

• Diploma or certification of completion from an approved program in phlebotomy or approved equivalent relevant experience.
• Zero (0) to two (2) years’ experience in a relevant role.
• Accredited Basic Life Support (BLS/CPR) certification.

Preferred:

• Previous experience in a hospital or clinic environment.
• Excellent interpersonal and verbal communication skills.