About Us:

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers, and retailers around the world.

We are looking for a temporary Systems & Network Administrator to work out of our Louisville, Kentucky distribution center for approximately 3 months. If you are a self-starter who is driven in ensuring that we achieve business results and create a great company culture while doing it, then we are looking for you!

Scope:

The temporary Systems & Network Administrator position is responsible for supporting all aspects of desktop & network infrastructure within a multi-site enterprise environment. This role will require the candidate to own and be accountable for delivering support for both on-site & remote-site users & infrastructure services.

The ideal candidate will have a strong background in managing and optimizing IT infrastructures, with a specific emphasis on supporting and enhancing systems related to warehouse operations and automation technologies. This role requires a blend of technical expertise, problem-solving skills, and a deep understanding of warehouse management processes.

Main Duties and Responsibilities:

Warehouse Systems Management:

• Support and maintain Warehouse Management Systems (WMS) and automation technologies to ensure optimal performance and reliability
• Collaborate with cross-functional teams to integrate WMS with other business systems
• Implement, upgrade, and troubleshoot warehouse software applications, addressing any issues that may arise
• Conduct regular assessments of automation processes, identifying areas for improvement and implementing enhancements

Network & Server Infrastructure:

• Oversee and maintain the network infrastructure supporting warehouse operations, ensuring seamless connectivity for all systems
• Collaborate and ensure the smooth operation of network connectivity supporting warehouse systems and automation technologies
• Support enterprise VPN, WAN, WiFi and LAN infrastructure, including Cisco, Avaya, Sonicwall, routers, and switches
• Offer comprehensive technical support for physical and virtual servers, including VMware, Nutanix, and Microsoft environments

Backup and Disaster Recovery:

• Assist in maintaining and improving backup and disaster recovery plans for office & warehouse systems
• Ensure data integrity and security compliance in backup and recovery processes

Security and Compliance:

• Implement and enforce security measures to safeguard warehouse systems and data
• Ensure compliance with industry standards and regulations related to warehouse operations and data management

End-User Support and Training:

• Take ownership of the day-to-day operations and support for end-user requests
• Provide support for standard and label network printers, radio frequency scan guns, IP cameras, and coach users on basic setup and troubleshooting techniques
• Deliver support and training to users for IT applications, including Microsoft Office and other corporate software tools

Workstation Deployment and Support:

• Perform workstation deployment, imaging, software/application installation, and upgrades
• Manage digital and VOIP telephone systems within the warehouse environment

Mobile Devices and Management:

System Monitoring and Optimization:

• Implement monitoring tools to proactively identify potential issues and address them before they impact operations
• Continuously optimize warehouse systems for improved efficiency and performance

Record Keeping:

• Maintain records of troubleshooting and documentation in a professional manner for future reference.
• Develop, implement, and monitor information systems policies and controls to ensure data accuracy and security compliance

Flexibility and After-Hours Support:

Skills and Qualifications:

• Bachelor's degree with an IT-related focus from a four-year college or university or equivalent experience
• Experience with integration of IT systems and automation technologies
• Certification in relevant technologies (e.g., WMS certification, network certifications)
• Familiarity with industry-specific standards and best practices in warehouse management
• Experience working with ERP systems in conjunction with WMS

Bonus Points:

• If you have entry level experience and want to learn from the best experienced professionals, we want to hear from you!