Desktop Support Specialist (Networking Knowledge) - Up to $24/hrGastonia, NC (Onsite)Contract to possible hire

Job ID 2024-9690

Solugenix is assisting a client in their search for a Desktop Support Specialist with networking knowledge. This is a contract to possible hire opportunity based out of Gastonia, NC.

Qualifications:

• Desktop Support professional with knowledge of basic networking.
• They need to know the basics of networking and be able to be the hands & feet for this location when it comes to networking.
• The networking team will guide this role as to what to do on the networking side.
• They must have strong communication skills and be able to follow directions.

Responsibilities:

Hybrid role: Desktop Support and networking (boots on the ground)

• Windows support and SW/HW troubleshooting.
• Break/fix support with printers.
• Software updating and imaging experience.
• Ticket system experience (ServiceNow would be ideal).
• Data backup.
• Password reset.
• Assist with establishing and maintaining network performance.
• Rack support and updating of equipment.
• Update network equipment (boots on the ground directions)

About the Client:
Our client is a nationwide IT Service provider for many fortune 500 companies.

About Solugenix:

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.