Responsible for supporting the Inside Sales organization by providing in-depth analysis to uncover key purchasing attributes, behavioral characteristics and performance indicators across customer portfolios. Provides quantitative rationale for executing customer and product strategies and tactics. Leverages data and analytics to assist and support the development of telesales call campaigns, commercial program offerings, operational policies & procedures, and process frameworks. Act as a change agent to instill a continuous improvement mindset across the team using process and metric-driven performance. Builds and maintains tools and processes to monitor, measure, and report performance. Contributes in the development and commercialization of differentiated value offerings. Actively participates in the creation of product, customer and business plans and forecasts.

**IN OFFICE ONCE A MONTH**

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs data mining exercises with vast data sets to find opportunities to grow sales, margin and market share via telesales call campaigns
• Focuses on streamlining business processes where applicable, to scale agile go-to-market strategies in support of outbound call campaigns
• Timely and successful execution of projects that involves various stakeholders
• Responsible for providing weekly, monthly and quarterly advanced analysis of transactional level data; synthesizing findings into relevant trends and correlations in support of identifying and reporting changes in customer and product performance.
• Actively participates in the development of commercial strategies and tactics for various channels / classes of trade.
• Develops and manages tools to facilitate tactical execution and measure effectiveness to defined goals / objectives.
• Ownership for quantification and impact analysis of existing or proposed operational policies, procedures and governance frameworks.
• Collaborates with Inside Sales, Finance and Sourcing teams in the development and preparation of performance forecasts, projections, and plans; based upon numerous variables and data assumptions.
• Models, analyzes and measures the design, execution and ongoing effectiveness of call campaigns and commercial programs; ensuring alignment with defined purchase behaviors and desired outcomes.
• Owns and supports initiatives geared toward streamlining current processes, creating new processes and using new technologies and systems.
• Assists Inside Sales team regarding ad-hoc data analysis, tracking & reporting, issue resolution, or participation in broader organizational initiatives as needed.
• Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, pricing, marketing, economics, statistics, mathematics, engineering, computer science, strategy, finance or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education. Requires minimum 3 years of directly related and progressively responsible experience, including at least 1 years' experience in analytics and project/process management.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to implement and manage projects / processes aimed at driving simplification, standardization, or adherence to policy.
• Sound expertise in financial / mathematical / statistical modeling and analysis.
• Proven ability to work analytically; synthesizing vast data into relevant, actionable information.
• Experience in the pharmaceutical materials industry; generics pharmaceutical industry experience a plus
• Strong communication skills both written and verbal.
• Very strong organizational, time management, and project management skills.
• Strong attention to detail.
• Good presentation skills.
• Experience with Six Sigma methodology is ideal, but not required
• Understanding of enterprise CRM systems (reporting, analysis, dashboards)
• Familiarity with data visualization and statistical analysis tools (PowerBI, Tableau, Qlik, SQL, R, Python)
• Fluency in Microsoft Suite applications (Word, Project, Excel, Access and PowerPoint).

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/cencora

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned