SUMMARY

The Quality Technician plays a vital role in ensuring the quality and compliance of our products. This position focuses on inspection, complaint evaluation, documentation, and continuous improvement initiatives. The Technician will work semi-independently, collaborating with cross-functional teams across the company who affect the quality system.

ESSENTIAL DUTIES

• Perform meticulous inspections of incoming materials and finished products to ensure they adhere to specifications and quality standards. (Chemical inspection such as pH, TDS, and other)
• Evaluate customer-returned items to understand both complaint and non-complaint-related issues.
• Document findings, identify trends in customer complaints, and contribute to solutions.
• Assist with production quality control activities, ensuring adherence to quality processes and procedures. (QC such as chemical testing, pH, product measurements, and other)
• Support the assessment, handling, and transactional records for material placed on hold.
• Initiate clear and concise non-conformance reports and participate in investigations.
• Contribute to corrective action (CAR) activities, including screening, record review, and root cause analysis.
• Coordinate the calibration and maintenance of inspection and testing equipment in accordance with schedules and procedures.
• Meticulously maintain quality records, including inspection reports, calibration records, customer complaint files, and other relevant documentation.
• Assist with record retention processes, including scanning, indexing, and uploading production records (e.g., Device History Records).
• May perform other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong understanding of quality control principles, inspection techniques, and testing methodologies.
• Ability read and interpret technical drawings, engineering specifications, and inspection/ test protocols. (Required)
• Familiarity with relevant industry standards and regulations (e.g., ISO, FDA, EPA)
• Excellent observational skills and approach to identifying defects and discrepancies.
• Strong written and verbal skills for clear documentation and effective collaboration with cross-functional teams.
• Analytical mindset with ability to troubleshoot issues and propose solutions.
• Ability to manage multiple open tasks, prioritize effectively, and maintain accurate and organized records.
• Able to work both independently and as part of a team in a fast paced environment with sometimes shifting priorities.

QUALIFICATIONS / REQUIREMENTS

• Min 2 or more years of applicable experience in Quality Control or technical role in a production/ manufacturing environment.
• One or more years within a production lab environment desired.
• High School Diploma or equivalent (Required)
• Applicable post-secondary education from an accredited Community, Technical, or Trade College. (Desirable)

WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to stand on feet all day.
  • Periodic lifting (50lbs), bending, and walking.
  • Work from both standing desk and general office sit down desks
  • Various environments such as warehouse, production, clean room, chem lab, and office.
  • Chemical production and lab testing. (ion exchange resins, acidic and basic solutions, fume hood)

The Solmetex family of brands represents a system of solutions to manage the water in, through, and out of a dental practice. Working together, these solutions maintain water quality, safety, and compliance for dental practices.

In 1999, Solmetex designed the Hg5 Amalgam Separator which quickly became the gold standard in amalgam separation. These chemistries provided the healthcare and life science industries with simple and effective solutions that prevent toxic emission into the environment.

Today, Solmetex has acquired additional dental solution partners to expand our portfolio of advanced dental and environmentally efficient solutions. Solmetex is proud to be the industry leader and manufacturer of the NXT Hg5® series of Amalgam Separators and will look to continuously develop our several product lines through US-FDA, EPA, NSF, and EU-MDR regulation. 

Join us as we pave the way for better treatment aimed towards safer patients, safer water, and a safer environment.

Solmetex provides benefits such as competitive salary, medical, dental, vision, company paid Life insurance & LTD, 401k retirement plan with Safe Harbor matching along with paid vacation, sick time, and holidays.