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Job Summary :
Sohum Systems is seeking a Help Desk Specialist to support the NAVFAC Information Technology Center (NITC), 24 x 7x 365 on-site operations desk located in Port Hueneme, CA.
The Help Desk Specialist is responsible for providing technical assistance and support to end-users, ensuring prompt and effective problem resolution.
This position plays a crucial role in maintaining, reviewing, disseminating information to NAVFAC CIO Help Desks and Worldwide customers, and recommend improvements to existing procedures.
Key Responsibilities :
Job Duties :
Qualifications :
Certifications : Relevant certifications such as CompTIA A , Microsoft Certified : Modern Desktop Administrator Associate, or equivalent are a plus.
Last updated : 2024-04-30
Full Time
IT Outsourcing & Consulting
$64k-81k (estimate)
05/01/2024
05/10/2024
sohumsystems.com
OVERLAND PARK, KS
25 - 50
2019
<$5M
IT Outsourcing & Consulting
The job skills required for Help desk support specialist include Help Desk, Troubleshooting, Customer Service, Technical Support, Networking, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support specialist positions, which can be used as a reference in future career path planning. As a Help desk support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support specialist. You can explore the career advancement for a Help desk support specialist below and select your interested title to get hiring information.