Job Title: Digital Product Manager

Job Location: Marlborough, MA, 01752 Hybrid OR St. Paul, MN (2 days/ week onsite)

Onsite Requirements:

• Digital product management
• knowledge of commercial technology systems including SFDC Sales Cloud & Marketing Cloud and systems (or similar platforms) used to manage financials, contract management, and associated business processes.
• Healthcare experience.

Job Description:

• We are hiring a Digital Product Manager to lead our Digital Marketing & Professional Education team within the MedSurg business units.
• As a thought leader, you will manage day-to-day responsibilities, guide the team, and ensure successful product delivery.
• Your primary focus will be on developing and enhancing digital marketing capabilities.
• These capabilities will empower our field sales organization by providing valuable insights and generating leads through our digital channels.
• Additionally, you will collaborate with multiple software development teams to incorporate innovative features into existing and new applications/platforms.

Your responsibilities will include:

• Leverage agile and product model methodologies to execute on product development, management, implementation, and operations for the product team for Salesforce Marketing Cloud and Sales Cloud.
• Collaborate with Product Owners and other stakeholders to establish a value-driven and outcome-based culture as core inputs to the product roadmap.
• Act as an intermediary between technology teams, architecture, designers, engineers, and business stakeholders; building confidence with each that their input is represented in the product roadmap and will be delivered on time and as expected.
• Establish and track measurable objectives for the team.
• Responsible for leading the delivery activities associated with the product backlog, engineering, testing, documentation, and problem resolution.
• Manage product team budgets, provide related vendor management, and oversight, and lead required contract and sourcing negotiations.
• Inform product decisions by balancing user and business stakeholder input; create and execute product roadmaps (outcome-based).
• Lead team meetings, Scrum ceremonies, and business stakeholder interactions.
• Solicit input from Architecture, Quality, Regulatory, Legal, Security, Privacy, and other functions to deliver well-architected and compliant software in an agile manner.
• Serve as the interface between the development team and the business. Represent the Product Owner, Stakeholders, and functions in all team discussions.
• Manage and communicate product status to stakeholders and senior leadership.
• Build trust with stakeholders, working through difficult transitions to agile best practices.
• In all actions, demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the quality processes and procedures that exist.
• Maintain and continuously upgrade their knowledge of digital technologies, the external competitive landscape, product interconnectivity and system integrations, and business challenges/objectives; capable of learning rapidly to fill any knowledge gaps.

Minimum Qualifications:

• Minimum of a bachelor's degree in marketing, Business, Computer Science, Management Information Systems, or other related discipline.
• 8 years of work experience, including 5 years devoted to digital product management and/or a related field.
• Experience with and knowledge of commercial technology systems including SFDC Sales Cloud & Marketing Cloud and systems (or similar platforms) used to manage financials, contract management, and associated business processes.
• Demonstrated experience collaborating in a highly matrixed environment (Operations, Sales, Marketing, Quality, and IT) to implement technology solutions that support our strategic business objectives.
• Knowledge of agile development practices and the ability to implement methodological changes where appropriate to accommodate business or team objectives.

Preferred Qualification & Competencies:

• Salesforce certifications.
• Proven adaptability, comfortable with change, and with a demonstrated ability to react and respond to a fast-changing environment.
• Proven experience conceiving and delivering innovative solutions that leverage technology and information (experience in a healthcare domain highly desirable).
• Executive presence; comfortable presenting and collaborating with senior leaders.
• Ability to successfully manage and execute multiple concurrent initiatives using established product management tools and processes.
• Excellent written and verbal interpersonal skills.
• Understanding of the full breadth of needs for a solution to be brought to market (infrastructure, QA, UA, security, etc.).
• Able to work on a team in person and in a collaborative virtual setting; self-motivated, self-directed, adaptable.