Job Summary:

We are seeking an experienced and detail-oriented billing and collections specialist to join our accounting team. The billing and collections specialist ensures the timely and accurate collection of outstanding invoices and maintains up-to-date accounts receivable records. The successful candidate will exhibit exceptional attention to detail, strong communication skills, and a customer-focused approach to maintaining positive client relationships.

Responsibilities:

• Accounts Receivable Management:
  • Record and maintain accurate and up-to-date accounts receivable records.
  • Generate and send invoices to clients on a regular basis.
  • Monitor customer accounts for payment discrepancies and investigate and resolve any discrepancies promptly.
  • Reconcile accounts and ensure that payments are allocated correctly.
  • Maintain organized customer files and records.

• Collections:
  • Contact customers with overdue accounts to collect outstanding payments.
  • Follow up on past-due invoices through phone calls, emails, and written communication.
  • Record and document all collection activities in a systematic and organized manner.

• Customer Relations:
  • Maintain positive and professional relationships with clients while managing collections.
  • Respond promptly to customer inquiries regarding invoices, billing, and payment status.
  • Address customer concerns and resolve payment issues with a customer-centric approach.

• Reporting:
  • Prepare regular reports on accounts receivable and collections status for management.
  • Provide updates on collections progress and any potential issues that may impact cash flow.

• Process Improvement:
  • Suggest and implement process improvements to enhance the accounts receivable and collections process.
  • Collaborate with the finance team to streamline operations and increase efficiency.

Qualifications:

• Proven experience in billing, collections, or similar finance role.
• Strong knowledge of accounts receivable and collections best practices.
• Excellent communication and negotiation skills.
• Proficiency in accounting software and Microsoft Office, especially Excel.
• Detail-oriented and organized with a strong focus on accuracy.
• Bachelor’s degree in Accounting, Finance, or a related field preferred.

Work Location: In-office.

Supervisor: CFO

Employment Terms: Full-time, Non-exempt, Hourly. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period. Typical business hours are from 8:00 a.m. until 5:00 p.m., Monday through Friday, excluding company-observed holidays.