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Senior Administrator, Customer Service- Device & Parts (French Speaking)Position Summary The Senior Customer Service Device Administrator supports the Canada device capital business and both internal and external customers with all aspects of ordering, invoicing and asset management tracking.
Due to the complexities with multiple versions and safety software, all aspects of this position require strict compliance to procedures and the utmost attention to detail.
Essential Duties & Responsibilities? Manage the input of all Oracle transactions associated with Capital Equipment Contracts ?
Understanding and use of the Model N contracting system to interpret Device Contracts.? Be well versed on the transaction requirements for all the various methods of Capital Contracting (lease, placement, direct sale, third party, loaner, etc.
Responsibility for the accurate input of Oracle Blanket Sales Agreements (Recurring invoicing). ? Manage incoming phone and email communications from customers, Field Sales or various company employees.
Ability to multi-task in a faced-paced environment? High level of attention to detail? Proficient in Excel, Word and Outlook?
General process knowledge of all departments with which SCS interacts? Strong ability to positively influence others? Bachelor?
s degree from an accredited college or university is preferred with 0-4 years of experience in a general office environment?
5 years of industry experience required in lieu of a BA degree? Previous experience with ERP is a plus
Full Time
IT Outsourcing & Consulting
$76k-101k (estimate)
04/29/2024
04/30/2024
softpath.net
NORCROSS, GA
500 - 1,000
1999
SUSHUMNA ROY
$10M - $50M
IT Outsourcing & Consulting